Support / Backend Sales Representative at MPS Monitor, a global leader in Managed Print Services. Assisting sales operations and customer relationship management in a dynamic environment.
Responsibilities
Support the sales team in managing quotations, orders, and client documentation
Process and update CRM data, ensuring accuracy of client and sales records
Coordinate with internal departments to ensure timely responses to client needs
Prepare sales reports, dashboards, and forecasts for management review
Assist with incoming customer inquiries via email or phone
Collaborate with the commercial and finance teams to track renewals, invoices, and contract status
Maintain organized sales documentation and digital records
Contribute to continuous improvement of sales and support processes
Requirements
Registered under Italian Law 68/99 (Protected Category – Categorie Protette)
1–3 years of experience in administrative, commercial support, or inside sales roles
Strong organizational skills with attention to detail
Proficiency with Microsoft Office (Excel, Outlook, Word) and CRM systems
Ability to multitask and work collaboratively in a fast-paced environment
Professional English proficiency (written and spoken).
**ADDITIONAL OR PREFERRED QUALIFICATIONS: **
Experience in software, IT, or service-based industries
Familiarity with ERP or CRM platforms (e.g., Salesforce, HubSpot)
Basic understanding of sales processes or order management
Strong problem-solving and teamwork skills
Benefits
Inclusive, supportive workplace that values diversity and equal opportunity
Opportunity to work in a global software group with growth potential
Hybrid or remote flexibility (based on role requirements)
Continuous training and professional development opportunities
Dynamic, collaborative, and entrepreneurial company culture
Job title
Support, Backend Sales Representative – Law 68/99, Categorie Protette
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