General Store Manager managing day-to-day store functions. Collaborating with teams to ensure operational excellence and enhance customer experiences across departments.
Responsibilities
Lead the planning strategy and execution of store operations
Work closely with Operations Manager and department managers
Deliver consistent standards and drive productivity
Improve delivery flow, stock routines, and compliance
Build self-esteem by recognising effort and creating a valued environment
Coach through questions and encourage ownership within the team
Requirements
Experience as General Store Manager or Operations Manager
Strong operational knowledge across food and non-food departments
A track record of improving availability, reducing waste, and managing shrink
Proven record of developing large teams and managing change through leadership
Strong organisational skills and exceeding customer service.
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