Analista de Atendimento de Benefícios in a fintech providing personalized insurance solutions. Focused on optimizing administrative processes and customer queries.
About the role
- Retirement Analyst managing Arrow’s retirement benefits administration and compliance for US and Canada. Researching, analyzing, and ensuring adherence to retirement regulations and policies.
Responsibilities
- Research, analyze, evaluate, and administer Arrow’s qualified and non-qualified retirement plans, either internally or through a partnership with outsourced service provider, in accordance with company policies and procedures.
- Serve as backup for the administration of Arrow’s Supplemental Executive Retirement Plan (SERP).
- Review and audit employee and Arrow contributions from Payroll on a weekly basis.
- Collaborate with the payroll team to reconcile contributions and post funding to the recordkeeper for applicable plans on a scheduled basis.
- Audit retirement plan eligibility and participant data. Resolve discrepancies as needed.
- Monitor and audit loan data to ensure adherence to terms and compliance with regulatory requirements.
- Perform secondary reviews of additional calculations and system entries as needed.
- Handle escalated retirement benefit inquiries in a timely manner.
- Serve as a point of contact for plan audits, SOX compliance and SEC reporting; support the completion of IRS Form 5500 and other required notices and filings related to Arrow’s retirement programs.
- Serve as a liaison with plan recordkeepers, retirement committee, trustees to ensure plans are administered in accordance with plan documents, established procedures and government regulations.
- Update Summary Plan Descriptions and applicable administrative process documents.
- Prepare plan participant communications as needed.
- Interpret, review and update plan policies and procedures to ensure standardization, legal compliance, and improved efficiency.
- Identify and implement process improvements in partnership with HR Technology, HRIS, Payroll and service providers.
- Lead special projects as needed (e.g., plan design updates, system conversions, enhancements, acquisitions).
Requirements
- Advanced Microsoft office skills, including Word, Excel, and PowerPoint and proficient use of HRIS systems (Workday preferred)
- Proven client relationship skills with internal and external stakeholders, the ability to collaborate well, and work effectively as a team member or a project lead.
- Ability to manage several projects simultaneously with competing deadlines in a fast paced, dynamic environment.
- Strong organizational skills.
- Ability to keep highly sensitive human resources and compensation information confidential.
- Bachelor’s Degree in HR, Finance, Business Administration/Management.
- Knowledge of industry and competitive market US and Canada retirement experience.
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
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