Demand Manager analyzing HR processes and managing requests for Leonardo in Rome. Collaborating with teams to ensure project continuity in a digital transformation context.
About the role
- Adjoint Responsable Boutique managing store operations at Aroma-Zone in Bordeaux. Ensuring customer satisfaction and supporting team collaboration in a fast-paced retail environment.
Responsibilities
- Ensure the operational organization and monitoring of the store
- Drive and manage store activities in collaboration with the Store Manager
- Guarantee complete customer satisfaction and maintain a strong on‑floor presence
- Handle sales registration and customer payment processing
- Maintain overall store standards: merchandising, restocking, tidiness, hygiene and cleanliness
- Lead, organize and motivate teams together with the Store Manager
- Train staff on Aroma-Zone concepts, philosophy, products and sales techniques
- Ensure all teams understand and follow company procedures
- In the absence of the Store Manager, manage store, workshop, checkout and stock teams
- Verify the cash register system is updated at opening
- Ensure cash control and compliance of bank deposits
Requirements
- Commercial/retail education or equivalent
- 3–5 years’ experience in a busy retail store
- Knowledge of cosmetic and/or organic products is a plus
- Fluent written and spoken French
- Good spoken English
- Proficient with office software (MS Office) and POS systems (ideally Cegid)
- Hands‑on, customer‑focused and commercially minded
- Ability to handle high‑traffic periods and stressful situations
- Excellent customer relations skills; able to coach and train; strong service orientation
- Team player with autonomy, diplomacy and ability to prioritize
- Versatile, dynamic and business‑oriented
Benefits
- Supplementary health insurance
- Profit‑sharing
- 50% public transport reimbursement
- Meal vouchers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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