Adjoint(e) Responsable Boutique managing operations at Aroma-Zone and ensuring customer satisfaction. Involves team collaboration, inventory management, and merchandising responsibilities in Nice CAP 3000.
Responsibilities
Assurer l’organisation et le suivi opérationnel de la boutique
Assurer la satisfaction clients et l’accompagnement des équipes
Piloter et gérer l’ensemble des activités de la boutique
Veiller à la satisfaction totale du client
Assurer avec son équipe les opérations d’enregistrement et d'encaissement des achats des clients
Veiller à la bonne tenue de l’ensemble de la boutique
Animer, organiser et motiver les équipes
Former de façon continue le personnel
Garantir la maîtrise et le suivi des procédures
Gérer équipes boutique, atelier, caisse et stock
Assurer l’organisation et le suivi opérationnel de l’ouverture à la fermeture de la boutique
Requirements
De formation commerciale
Expérience en Boutique (à forte affluence) entre 3 et 5 ans
Connaissance des produits cosmétiques et/ou bio est un atout
Maîtrise de la langue française à l’écrit et à l’oral
Bon niveau oral en anglais
Maîtrise de logiciels bureautiques (Pack office) et caisse (idéalement Cegid)
Sens du service et du commerce
Gestion des périodes de trafic intense, les situations de stress ou de tension
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