Azure Infrastructure Engineer responsible for operations of Microsoft Azure environments within Managed Services model. Supporting existing platforms and collaborating with engineers and partners for security and compliance.
Responsibilities
Azure Platform Build & Operations
Deploy and maintain Azure resources across customer environments
Implement and support Azure landing zones and subscription structures
Operate Azure services in line with governance, security, and compliance standards
Perform patching, upgrades, and lifecycle management activities
Configure and support Azure networking components including: VNets, peering, NSGs, Azure Firewall, Application Gateway, Azure DNS and UDRs
Support ExpressRoute and hybrid connectivity, including troubleshooting and failover testing
Work with external partners managing hub or shared services
Deploy, configure, and support Azure API Management (APIM)
Manage APIs, policies, certificates, and integrations
Troubleshoot APIM availability, performance, and connectivity issues
Build and maintain IaC using Bicep, ARM templates, or Terraform
Contribute to CI/CD pipelines for infrastructure delivery
Improve repeatability, reliability, and deployment quality
Monitor environments using Azure Monitor and Log Analytics
Participate in incident response, problem management, and RCA
Identify opportunities for optimisation (cost, performance, security)
Act as a technical point of contact within managed services engagements
Produce documentation, runbooks, and operational handovers
Support and mentor junior engineers
Requirements
Strong hands-on experience supporting Microsoft Azure in production
Experience working in an MSP or Managed Services environment
Solid understanding of Azure networking and hybrid connectivity
Experience with Infrastructure as Code
Strong troubleshooting and customer-facing skills
Some hands-on experience working with Microsoft Azure (commercial, placement, or lab-based).
Experience in an MSP or IT support environment.
Basic understanding of Azure services, particularly compute, networking, and identity.
Interest in cloud infrastructure and managed services environments.
Strong troubleshooting mindset and willingness to learn.
Good communication skills and ability to work with customers and internal teams.
Azure certifications (AZ-104, AZ-305)
PowerShell or Azure CLI scripting
Experience with Azure DevOps or GitHub Actions
Exposure to Azure networking concepts (VNets, NSGs, VPNs).
Basic experience with Infrastructure as Code or scripting.
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