Personal Lines Insurance Account Handler supporting clients in Leeds by managing their insurance queries. Building relationships and providing top - notch customer service as first point of contact.
About the role
- Personal Lines Insurance Account Handler supporting a designated client portfolio. Building relationships and assisting with queries based in Leeds- West Village.
Responsibilities
- Supporting a designated client portfolio
- Acting as the first point of contact for clients
- Building strong relationships with clients
- Supporting clients with queries as they arise
Requirements
- Insurance Industry experience is essential for this role
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
- Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be
Benefits
- Holiday entitlement of 26 days plus bank holidays, increasing with length of service
- Opportunity to progress your career across the entire Everywhen family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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