About the role

  • IT Vendor Relations Manager at APS ensuring reliable, high-quality services from technology partners. Building strong relationships and navigating complex vendor management challenges.

Responsibilities

  • Build strong, trusted relationships with IT vendors while serving as a go‑to partner for internal business teams
  • Collaborate with stakeholders to align vendor services with business needs and resolve service gaps
  • Lead vendor conversations around performance, expectations, and issue resolution
  • Partner with Supply Chain and procurement to support contract management and vendor engagements
  • Navigate complex, multi‑stakeholder challenges to deliver solutions that balance business goals and contractual commitments

Requirements

  • Bachelor's degree in business, information systems administration or related field
  • 8 years' experience managing vendor and supplier relationships in the area of licensing, software, IT application, development and maintenance services
  • Prior experience working with and negotiating with suppliers and strategic vendor initiatives
  • Demonstrated ability to build relationships with key suppliers and liaise between vendor and internal organizations
  • Demonstrated ability to track and negotiate contract requirements including Service Level Agreements (SLAs)
  • Ability to lead using informal authority to drive organizational objectives.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off

Job title

IT Vendor Management, Relations

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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