Logistics assistant coordinating shipments and supporting transporters in Grupo Boticário's operations. Manage scheduling and optimize logistics processes for efficiency.
About the role
- Customer Success Analyst at Aprova focusing on client retention and engagement through proactive communication. Involves analyzing client health and implementing effective strategies.
Responsibilities
- Analyze the health of your portfolio and provide appropriate solutions to meet client needs, driving revenue growth through cross-sell, up-sell, and account expansion.
- Support customers via WhatsApp proactively and reactively;
- Investigate, document, and resolve issues encountered, creating effective action plans;
- Conduct follow-up meetings with tactical and strategic focus;
- Develop engagement and learning flows and materials for customers;
- Share knowledge with the team and be an advocate for efficiency and automation;
- Develop strategies to achieve product adoption metrics;
- Prepare performance and product usage reports;
- Be available to travel when necessary;
- Conduct checkpoints with customers to demonstrate the value achieved through product use.
Requirements
- Bachelor’s degree completed or in progress;
- Enjoys challenges and is motivated to overcome them daily;
- Communicative and able to express yourself well both verbally and in writing;
- Willingness to implement and improve team processes;
- Strong relationship/soft skills for high-touch customer interactions;
- Basic knowledge of Google Sheets;
- Experience in customer-related areas (support, post-sales, sales, etc.);
- Availability to travel.
- Differentials
- Degree in Civil Engineering, Architecture, Public Management, International Relations, or related fields;
- Experience working with government agencies;
- Experience with public procurement/bidding processes.
Benefits
- Bradesco Health Plan (100% company-paid)
- Dental plan
- Swile meal voucher
- Life insurance
- TotalPass
- Discount for psychotherapy through a partnership with Vittude
- 20 days paternity leave
- Day off on your birthday
- Company-provided equipment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Spezialist in Präzisionslandwirtschaft bei KWS, verantwortlich für digitale Steuerungssysteme und IT Infrastruktur. Moderne Lösungen für digitale Landwirtschaft integrieren und unterstützen.
Intern contributing to real PR and communication projects at Campaigns & Technology. Engaging in writing, research, and organizational tasks within a dynamic environment.
Legal expert managing complex insurance contracts and advising on compliance at Seyna. Contributing legal expertise to facilitate business growth and strategic partnerships.
Leiter Prüfungsamt at HHL Leipzig Graduate School managing all examination processes and collaborative projects. Ensuring compliance with examination law and contributing to academic regulations.
Prüfungsassistent working on diverse audit projects with various clients. Collaborating with a team in a hybrid work environment.
Senior PR professional with clients in finance, executing communication plans and engaging with media. Requires strong journalism skills and experience with large companies in Brazil.
Gerente Comercial leading sales team for financial products at LAW Soluções Financeiras. Developing commercial strategies and managing client relations in the financial market.
FIDC Commercial Manager responsible for leading sales and client acquisition strategies at LAW Solutions. Managing relationships and negotiating contracts to optimize financial solutions.
Supervisor ensuring sales growth and performance of SDRs for a leisure experience company. Creating strategies and managing the sales process in Balneário Camboriú.