PR coordinator responsible for social media, public relations, and marketing in a humanistic educational context. Develops strategies and manages online presence within a small team.
About the role
- Customer Success Analyst at Aprova focusing on client retention and engagement through proactive communication. Involves analyzing client health and implementing effective strategies.
Responsibilities
- Analyze the health of your portfolio and provide appropriate solutions to meet client needs, driving revenue growth through cross-sell, up-sell, and account expansion.
- Support customers via WhatsApp proactively and reactively;
- Investigate, document, and resolve issues encountered, creating effective action plans;
- Conduct follow-up meetings with tactical and strategic focus;
- Develop engagement and learning flows and materials for customers;
- Share knowledge with the team and be an advocate for efficiency and automation;
- Develop strategies to achieve product adoption metrics;
- Prepare performance and product usage reports;
- Be available to travel when necessary;
- Conduct checkpoints with customers to demonstrate the value achieved through product use.
Requirements
- Bachelor’s degree completed or in progress;
- Enjoys challenges and is motivated to overcome them daily;
- Communicative and able to express yourself well both verbally and in writing;
- Willingness to implement and improve team processes;
- Strong relationship/soft skills for high-touch customer interactions;
- Basic knowledge of Google Sheets;
- Experience in customer-related areas (support, post-sales, sales, etc.);
- Availability to travel.
- Differentials
- Degree in Civil Engineering, Architecture, Public Management, International Relations, or related fields;
- Experience working with government agencies;
- Experience with public procurement/bidding processes.
Benefits
- Bradesco Health Plan (100% company-paid)
- Dental plan
- Swile meal voucher
- Life insurance
- TotalPass
- Discount for psychotherapy through a partnership with Vittude
- 20 days paternity leave
- Day off on your birthday
- Company-provided equipment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Prüfungsassistent in moderner Steuer - und Wirtschaftsprüfungskanzlei in Hamburg. Eigenverantwortliche Mandatsbetreuung und Mitarbeit bei Jahresabschlussprüfungen.
Auditing leader reviewing small to medium - sized mandates and consulting for larger mandates. Collaborating closely with a team in a modern tax and auditing firm in Hamburg.
Sales Executive at Motz, a digital transport company connecting shippers and truck drivers in Brazil. Responsible for negotiating and closing sales with new clients.
Junior PR Project Manager developing creative PR strategies at Schröder+Schömbs agency. Collaborating with brands like Klarna, Netflix, and Deutsche Telekom while managing media relations and project execution.
Media Advisor producing journalistic content for a client of state impact in Ponta Grossa. Engaging with local media and covering events for effective communication strategies.
Hands - on NOC and pre - sales internship focused on network configuration and real projects. Gain mentorship from networking experts and a real path to full - time employment.
Technician role focusing on assembly and testing of common rail components in high - pressure pump manufacturing. Join Liebherr - Components in Deggendorf for a structured work environment.
Technicien Préleveur role focused on laboratory sample collection and logistics in Bordeaux. Ensuring compliance with regulations and optimizing daily client visits.
Join the team in Vincennes to assist with the preparation for elections through material and administrative support. This temporary role requires good organization and teamwork skills.