Technical Product Support Engineer ensuring optimal fleet performance and leading technical failure analysis at Applied Materials for semiconductor manufacturing. Requires strong problem-solving and collaboration skills.
Responsibilities
Provides systems support for engineering systems in applications or reliability labs
Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers
Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment
Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes
Presents system performance data as required, including performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters
Supports GPS in the generation of documentation such as CENs and BKMs
Creates and reviews documentation covering technical improvements, system upgrades, and support plans
Presents at the engineering level
Requirements
Minimum 5 years in the semiconductor industry, preferably with CVD products/Producer SE/GT/XP/Vistara and Centura
Experience supporting TSMC customers is a strong plus
Proven ability to lead technical failure analysis for high-value problems (HVP) using DOE or other structured problem-solving methodologies
Strong English communication skills, both verbal and written, to effectively collaborate across global teams and with customers
Ability to support 30% domestic travel across Taiwan customer sites
Benefits
supportive work culture that encourages you to learn, develop, and grow your career
committed to providing programs and support that encourage personal and professional growth
CAD Engineer designing CAD drawings for water and wastewater treatment infrastructure in the UK water industry. Collaborating with project teams to ensure quality and timely deliverables.
Senior Databricks Engineer at Jade Global responsible for designing and optimizing large - scale data pipelines. Collaborating with teams to transform raw data into actionable insights.
Building Engineer responsible for operation, maintenance, and repair of Atlantic Union Bank facilities. Collaborating with the Facilities Coordinator and managing service requests and vendor activities.
Engineer III working independently on technical projects impacting operations in the clean energy sector. Involves collaboration with teams to ensure compliance and project management.
Fleet Licensing Engineer providing regulatory services for Vistra Nuclear Fleet. Collaborate with NRC and maintain licensing documents in Ohio and Texas.
Student SW Engineer supporting Real Time OS development at NXP Semiconductors. Involved in requirements, design, and testing for embedded systems solutions.
Geotechnical Engineer providing field investigations and executing foundation monitoring for Richmond's projects at Langan. Analyzing engineering problems and preparing geotechnical reports for large - scale projects.
Geotechnical Project Engineer providing engineering expertise through analysis and design at Langan. Collaborating on projects, supervising staff engineers, and interfacing with clients in Salt Lake City.
Twilio Flex Engineer customizing cloud - based contact center solutions for international clients. Building communication infrastructure connecting businesses and customers in real - time.
Senior Engineer developing application and systems solutions to support equity derivatives trading at TD. Designing technological solutions across multiple asset classes with a focus on engineering excellence.