Service Consultant providing exceptional customer experience in Personal Banking by processing transactions and identifying customer needs. Working in a close-knit team in a branch environment.
Responsibilities
Delivering high quality customer interactions, demonstrating ANZ service standards at all customer interactions.
Working efficiently and accurately to process customer transactions as quickly as possible.
Establishing good working relationships, contribute and work effectively and efficiently as part of a team.
Undertaking Cash Management requirements in an accurate and efficient manner.
Maintaining compliance with ANZ and branch policies and procedures.
Requirements
Strong customer focus
Excellent communication skills both written and oral
Sound understanding of compliance
A positive attitude with a growth mindset
Benefits
Access to wellbeing services
Discounts on selected products and services from ANZ
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