Senior Manager responsible for Operational Resilience and Risk at ANZ in Melbourne, leading critical operations and risk management initiatives with executive reporting.
Responsibilities
End to end management / delivery of Operational resilience, CPS230 critical operations and executive insight and analysis in partnership with the accountable Operations Executives, Business Leads
Lead the data standards, dependency views of CPS230, current of Material service provider governance and defined OKRs leveraging significant influence into each operations division to ensure alignment
Lead the delivery and coordination of end to end insightful views of Operations resilience control health, status of critical operations, risk actions, issues, interventions and timeliness response.
Support the GM NFR to inform the Risk committee of progress, key risks, dependencies, change impacts, escalate issues
Enhance NFR Management capabilities by actively contributing to continuous improvement initiatives that uplift skills and foster the sharing of knowledge and experience
Establish and maintain effective and sustainable relationships with all key stakeholders to optimise delivery success
Work with the change and communications specialists to ensure program outputs and outcomes are effectively communicated and considered to effectively optimise the pursuit of its intended benefits and add value
Actively manage contracts / agreements in conjunction with procurement guidelines and policies.
Requirements
significant relevant experience working in a division or group level insightful and influential executive role, comprising or adjacent to non financial risk management within a Financial Services environment
experience working with NFR hub systems, frameworks and processes to achieve pragmatic and meaningful customer outcomes
demonstrable senior management skills, with commensurate experience i.e. 10 years in leadership or program and project management within large / complex organisations
extensive understanding and experience in initiative delivery and governance principles, methods processes and techniques
delivery of outcomes to acceptable time, scope, budget & outcome expectations specifically including developing closure memos and supporting evidence requirements
strong results focus, with a continuous improvement skill set
creating and maintaining strong relationships with key stakeholders
clarifying stakeholder needs and managing expectations to ensure the delivery of effective service
identifying and obtaining support or advice required for the planning, coordination and execution of work
reporting through agreed reporting lines on progress
escalation of issues for resolution and decision making
contributing to the sharing of knowledge and information within own function and with business units
ensuring procedures and documentation are maintained
identifying means of working smarter and streamlining administration tasks.
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