Business Execution Consultant supporting infrastructure functions within Wells Fargo's Wealth & Investment Management division. Involves execution support and collaboration with branch leadership and governance partners.
About the role
- Senior Banking Consultant focusing on delivering a positive customer experience in retail banking at ANZ. Engaging with customers to help them meet their financial needs and goals.
Responsibilities
- Deliver the desired customer experience by adopting a positive relationship-based, customer centric approach that demonstrates passion for identifying and prioritizing the complete financial needs of customers
- Serve customers directly, having needs based conversations, including managing them through the associated property purchasing journey
- Provide support to more junior solutions and service staff for more complex customer needs
Requirements
- Prior experience in developing strong relationships in a customer focused role
- Significant experience in financial services, preferably within the retail banking sector
- Excellent communication and interpersonal skills
- Leadership and coaching capabilities
- Experience in being an influential user and promoter of technology
- Ability to multi-task, highly adaptable to change and ambiguity
Benefits
- Access to health and wellbeing services
- Discounts on selected products and services from ANZ
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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