Banking Consultant role at ANZ providing seamless banking experience and customer advocacy. Collaborating within a team to meet customer needs and ensuring compliance with policies.
Responsibilities
Contribute to a significant uplift in customer engagement and advocacy and create real customer value
Actively participate in and support bank programs and initiatives
Take responsibility to ‘know your customer’ from a risk perspective
Ensure compliance with ANZ and branch policies and procedures
Requirements
Exceptional customer focus retail experience is an advantage
Experience in being a user and promoter of technology working knowledge in using different digital channels is an advantage
Ability to multi-task and highly adaptable to change and ambiguity
Willingness to work in a collaborative team environment
Sound understanding of compliance
Excellent communication and interpersonal skills
Benefits
access to health and wellbeing services
discounts on selected products and services from ANZ
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