Named Account Manager focused on sales for State, Local Government, and Educational organizations in cybersecurity. Building business relationships and expanding presence in a regional market.
About the role
- Assistant Relationship Manager at Suncorp Bank supporting Agribusiness customers and managing client relationships. Collaborating with Relationship Managers to enhance customer portfolio and service delivery.
Responsibilities
- Work with the Relationship Manager to manage our relationships with customers within their assigned portfolio tier.
- Attend to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.
- Work with the Relationship Manager with administration of the customer portfolio ensuring all documentation and customer files are maintained in accordance with Suncorp Bank's policies and procedures.
- Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments.
- Identify an acceptable level of lending risk, in line with our Risk Appetite Statement, and to maximise profit from that transaction.
- Support and demonstrate a risk management culture in line with Suncorp Bank's values.
- Proactive identification and escalation of risks and issues related to your role responsibilities.
- Comply with our complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.
- Build strong and genuine relationships with key stakeholders and work collaboratively to drive a ‘one team’ approach ensuring effective support and service delivery, and achieving customer and business needs.
- Contribute to developing a positive and proactive Safety and Wellbeing culture including meeting all safety and wellbeing compliance requirements.
- Engage in initiatives and opportunities to continuously build skills, knowledge and capability.
Requirements
- A genuine desire to live and work regionally and establish or grow your connection to regional areas.
- Demonstrated experience in roles requiring growth and retention of a customer base.
- Strong interpersonal skills - using appropriate behavioural styles to develop relationships and influence others.
- Strong communication - a demonstrated ability to convey and explain information, coherently and confidently.
- Strong analytical skills and attention to detail.
- Ability to make effective decisions in a timely manner.
- Commercial acumen - ability to recognise and implement business strategies to drive profitable growth, customer acquisition, customer experience and sales productivity.
- Negotiation skills – exploring opportunities with a view to mutual benefit and acceptance.
- Financial skills – some understanding and application of pricing, margin, expense management, and profitability principles.
- Planning and organising skills – establishing a process to complete goals (either personal or for others) and allocating appropriate resources to achieve such goals.
Benefits
- We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day.
- We also provide tools that enable remote work to support flexible work arrangements whenever possible.
- Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.
- Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Associate Territory Manager managing UroLift System cases and providing clinical consultation in Orlando, FL. Collaborating with healthcare providers to enhance product use and customer relationships.
Support international distribution strategies for Globo in the US and Latin America. Conduct complex negotiations and manage strategic client relationships.
Sales Account Manager for SABIC in Eastern Europe focusing on business development and customer relationships in the competitive plastics market. Leading profitable growth and strategic sales initiatives in Poland.
Sales Account Manager promoting SABIC products in Eastern Europe. Focus on business development in Poland and maintaining customer relationships.
Account Manager managing B2B SaaS client relationships at JustPark. Focus on customer retention and growth with upselling strategies and contract management.
Account Manager serving as primary contact for MOO's Business clients. Onboarding new clients and managing existing relationships across a hybrid work environment.
Manager of Economic Development overseeing workforce partnerships and grant management at Massachusetts Life Sciences Center. Collaborating with teams to execute competitive strategies for life sciences ecosystem growth.
Account Manager engaging with clients and media agencies to drive new business and partnership growth at Prisjakt. Fostering relationships and influencing product development with customer insights.
Account Manager gérant un portefeuille clients en Italie pour Treezor. Responsabilités incluent gestion de projet, réunions clients et satisfaction client.