Hybrid Collaboration Engineer, Microsoft 365

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About the role

  • Collaboration Engineer supporting Microsoft 365 tools ensuring security and stability for users at ANZ. Deliver new features and provide operational support across platforms.

Responsibilities

  • Provide support for various Collaboration tools (Exchange, SharePoint, OneDrive, Printers).
  • Deliver new features and updates through projects and change requests.
  • Troubleshoot incidents and fulfil requests in line with agreed SLAs.
  • Recommend improvements and permanent fixes for recurring issues.
  • Share knowledge and guide users on best practices and risks.

Requirements

  • 3rd level experience with Microsoft 365 and related Collaboration tools.
  • An understanding of ITIL, ITSM, IT security practice, Agile projects.
  • Strong problem-solving skills and ability to work in a team environment.
  • Good communication skills and a customer-focused approach.

Benefits

  • access to health and wellbeing services
  • flexible working options

Job title

Collaboration Engineer, Microsoft 365

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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