Engineer designing, planning, and implementing cloud infrastructure for diverse clients in Defence Enterprise Business Unit. Support operations and manage system/network infrastructure projects effectively.
About the role
- Collaboration Engineer supporting Microsoft 365 tools ensuring security and stability for users at ANZ. Deliver new features and provide operational support across platforms.
Responsibilities
- Provide support for various Collaboration tools (Exchange, SharePoint, OneDrive, Printers).
- Deliver new features and updates through projects and change requests.
- Troubleshoot incidents and fulfil requests in line with agreed SLAs.
- Recommend improvements and permanent fixes for recurring issues.
- Share knowledge and guide users on best practices and risks.
Requirements
- 3rd level experience with Microsoft 365 and related Collaboration tools.
- An understanding of ITIL, ITSM, IT security practice, Agile projects.
- Strong problem-solving skills and ability to work in a team environment.
- Good communication skills and a customer-focused approach.
Benefits
- access to health and wellbeing services
- flexible working options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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