Field Service Technician maintaining and repairing compressed air equipment in Syracuse and surrounding areas. Engaging with customers to provide solutions and support.
About the role
- Datacentre Field Applications Engineer managing optical networking and power solutions across infrastructure platforms. Collaborating with customers and engineering teams to deliver high-performance solutions.
Responsibilities
- Drive system‑level design engagement and application leadership for optical networking and power solutions across datacentre and infrastructure platforms
- Engage with customers at the architecture and concept phase to understand requirements and influence platform definition
- Act as the primary technical interface between customers, account teams, and internal engineering groups
- Support design and specification development, ensuring alignment between customer needs and product capabilities
- Deliver technical presentations, product demonstrations, and hands‑on support at customer sites
- Collaborate with Account Managers to identify, shape, and advance new opportunities
- Own and drive resolution of debug, validation, and integration challenges throughout the development lifecycle
- Provide structured updates on customer activities, ongoing projects, and future opportunities using CRM tools (e.g. MS Dynamics)
- Contribute customer insights to Business Units, supporting new product definition and continuous improvement
- Maintain strong, professional relationships with customer engineering teams and key stakeholders
- Anticipate technical challenges and proactively drive resolution to maintain project momentum
Requirements
- Bachelor’s degree in Electrical / Electronic Engineering (or equivalent)
- ~5–8 years of relevant experience in Field Applications, Design Engineering, or related roles
- Experience supporting datacentre, networking, or telecom infrastructure applications
- Good understanding of: Optical networking systems (e.g. optical modules, transceivers, high‑speed signal chains)
- Power management architectures
- High‑speed system design, signal integrity, and hardware integration
- Full driving licence.
Benefits
- Professional development opportunities
- Work-life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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