Senior Claims Consultant managing complex life insurance claims at Zurich. Supervising claims assessors and ensuring compliance with claims procedures in a values - driven organization.
About the role
- Property Claims Adjuster at American Family Insurance investigating and maintaining property claims. Role entails customer interaction, claim negotiations, and complex issue resolution.
Responsibilities
- Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
- Identifies complex issues and seeks assistance as needed.
- Handles claims on a good faith basis.
- Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
- Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
- Responds to customer inquiries, makes appropriate decisions and closes file as needed.
- Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
- Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
- May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.
Requirements
- Demonstrated experience providing customer-driven solutions, support, or service.
- Demonstrated experience handling 1st and 3rd party, multi-line claims across operating territories, or other equivalent experience.
- Demonstrated experience handling moderately complex claims, or other equivalent experience.
- Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
- Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
- Valid driver's license required plus an acceptable driving record.
- Obtain state specific property casualty claims licensing as required.
- Familiarity and experience with Xactimate (preferred).
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Insurance Advisor providing comprehensive financial and insurance advice to clients. Collaborating with internal partners to deepen client relationships and achieve sales goals.
EH
Referral Specialist I providing support to clinical team at Elevance Health. Facilitating administrative components of clinical referrals with insurance and patient interactions in a hybrid environment.
Sales Representative in Business Assurance managing customer inquiries and coordinating with teams. Involved in sales activities and project discussions with national and international customers.
BU
Provide tailored Kfz insurance solutions for industrial and commercial clients. Engage in customer management and effective service delivery within the company’s structure.
Insurance advisor focusing on public sector clients, providing tailored solutions and maintaining client relationships. Joining a team dedicated to customer satisfaction and risk management at BüchnerBarella.
Associate Vice President, Litigation providing strategic leadership for a national litigation team. Ensuring expert representation for TD Insurance and its customers in all stages of litigation.
Manager of Revenue cycle - Collections at Medtronic focused on improving patient financial services. Leading teams and driving initiatives for efficiency and revenue in diabetes care.
Commercial Insurance Advisor helping clients with insurance needs while meeting annual revenue goals. Building relationships and expanding service lines for existing clients with consultative sales.
Experienced auditor at PwC New Zealand delivering high - quality audit engagements across public and private sectors. Collaborating with clients and mentoring junior staff within a values - led environment.