Project Development Engineer at Ameresco responsible for measuring and modeling energy efficiency improvements. Collaborating on energy and water conservation and renewable energy opportunities in the Northeast Region.
About the role
- Lead Resiliency Engineer focusing on enhancing reliability and availability of technology platforms at American Family Insurance. Mentor teams and implement engineering practices for seamless operations.
Responsibilities
- Lead and mentor a team in implementing solutions to enhance overall resiliency.
- Help define, document, and champion comprehensive resiliency engineering principles and practices tailored to the organization’s environment.
- Participate in the selection and implementation of tools for monitoring, alerting, chaos engineering, and automated recovery.
- Guide the analysis of ITSM workflows (incident, change, problem) to identify and prioritize high-impact automation opportunities.
- Architect and direct the development of automation solutions leveraging ITSM tools and integrating with other enterprise systems.
- Ensure the deployment and integration of automated workflows, maintaining seamless data flow and effective reporting.
- Establish and monitor metrics to track the effectiveness of resiliency and automation initiatives.
- Collaborate with Enterprise DevOps, Integration Platform DevOps, and other teams to review CI/CD pipelines, identify bottlenecks, and drive improvements.
- Participate in the development of a comprehensive automation strategy encompassing build, test, security scanning, and deployment processes to improve system resiliency.
- Participate in defining and standardizing operating environments and infrastructure configurations, partnering with architecture teams to implement Infrastructure-as-Code (IaC) frameworks.
- Implement and manage automated testing and rollback mechanisms for infrastructure and application changes.
- Lead the design, development, enhancement, and maintenance of tools, systems, and software solutions to support resiliency objectives.
- Direct incident triage efforts, determining scope, urgency, and potential impact, and coordinate effective response and recovery.
- Lead technology evaluations and re-engineering activities to support strategic direction and continuous improvement.
- Transform business requirements into technical specifications, ensuring alignment with resiliency and automation goals.
- Foster cross-functional coordination and ensure a partnership-focused approach to balancing service priorities with business needs, managing risk-based exceptions as necessary.
Requirements
- Experience in designing fault-tolerant architectures, including automated failover, multi-region redundancy, and graceful degradation strategies enabled by Chaos engineering.
- Deep understanding of complex distributed systems, such as microservices orchestration, service meshes, and eventual consistency models.
- Demonstrated experience delivering customer-driven solutions, support, or service in high-availability environments.
- Extensive knowledge of software engineering architectures, system/software design, and system deployments.
- Proven experience across multiple IT domains, including development, testing, configuration, deployment, and monitoring.
- Strong understanding of infrastructure technologies and application development methodologies.
- Demonstrated experience in system administration activities (configuration, installations, patch management, server maintenance) and network management (firewalls, proxies, IP management, routing, DNS).
- Experience in the utilization and support of integration and communication protocols between applications, databases, and technology platforms.
- Solid foundation in building scalable frameworks and providing specifications for APIs that support enterprise fulfillment processes.
- Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
- Proven ability to lead and mentor technical teams, driving continuous improvement and innovation in resiliency engineering.
Benefits
- comprehensive medical, dental, vision and wellbeing benefits
- competitive 401(k) contribution
- pension plan
- annual incentive
- 9 paid holidays
- paid time off program (23 days accrued annually for full-time employees)
- student loan repayment program
- paid-family leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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