About the role

  • Lead Data Analyst for American Family Insurance transforming Auto claims data into actionable insights. Collaborating across teams to diagnose metrics and deliver analytics with emerging tools.

Responsibilities

  • Lead variance and root-cause analyses to explain changes in claims performance metrics (volume, severity, cycle times, KPIs)
  • Build and maintain models that quantify business impact of operational initiatives, vendor performance, and process changes
  • Develop forecasts to support planning and resource allocation decisions
  • Partner with Claims leadership as a trusted analytical advisor; translate complex findings into clear, compelling narratives that drive action
  • Support internal business partners (Loss Reserving, Product Management, Pricing) with claims data expertise and ad-hoc analysis
  • Collaborate with Data Engineering teams to ensure data quality, pipeline integrity, and alignment between business needs and technical solutions
  • Mentor fellow analysts and contribute to a culture of curiosity, continuous learning, and knowledge sharing
  • Proactively explore emerging tools and techniques, including AI-assisted workflows, to improve team efficiency and analytical depth
  • Follow and curate industry data to understand internal performance relative to industry benchmarks or trends

Requirements

  • Strong background in Property & Casualty insurance claims, with Auto claims experience required
  • Proven ability to move beyond surface-level reporting to uncover root causes and recommend solutions
  • Advanced SQL skills (BigQuery preferred)
  • Experience with BI/visualization tools (Looker, Tableau)
  • Comfort with Google Sheets/Excel for modeling and analysis, and exploratory data analysis (EDA)
  • Exposure to Python, BigQueryML, or similar tools a plus
  • Ability to distill complex analysis into clear, persuasive narratives for both technical and non-technical audiences
  • Experience working cross-functionally; able to 'speak the language' with Data Engineering and technical teams without needing to own ETL work directly
  • Self-directed learner who stays current with industry trends, new tools, and modern analytical approaches including AI/ML applications

Benefits

  • Comprehensive medical, dental, vision and wellbeing benefits
  • Competitive 401(k) contribution
  • Pension plan
  • Annual incentive
  • 9 paid holidays
  • Paid time off program (23 days accrued annually for full-time employees)
  • Student loan repayment program
  • Paid family leave

Job title

Lead Data Analyst – Hybrid

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job