Lead IT Application & Service Manager managing SAP applications and a growing team. Ensure efficient operations and drive cloud transformation strategies.
Responsibilities
Lead and further develop the IT Applications and Service Management team.
Coach, develop and expand the team over time.
Responsible for the operational management of the primary IT service provider (including Service Desk, End User Services, Managed Cloud, Network, Application Management).
Develop and maintain a comprehensive SAP roadmap.
Ensure the application landscape effectively supports the company’s strategic objectives.
Manage the migration of SAP S/4HANA, BW and SAC to the cloud.
Establish and optimize ITIL processes (Incident, Problem, Change, Release) in Jira/Confluence.
Budget planning and controlling for operations, development and service contracts.
Manage standard, minor and emergency changes.
Requirements
Degree in Information Systems, Computer Science, Business Administration with IT focus, or a comparable qualification.
Several years of experience in Application Management with a focus on SAP operations and cloud transformation.
Experience in leading teams or project responsibility with demonstrated leadership qualities.
Solid ITIL knowledge and practical experience with Jira/Confluence.
Experience in budget and cost controlling for IT projects and services.
Strong stakeholder management and excellent communication skills.
Structured, self-driven working style with a hands-on mentality.
Very good German and English skills, both written and spoken.
Benefits
Permanent employment with collectively agreed compensation components based on a framework collective agreement.
39-hour workweek, flexible working hours between 06:00 and 22:00, option for mobile/remote work, 30 days of vacation plus days off on December 24th and 31st.
Access to tailored training and development opportunities.
Informal collegial culture using first names and genuine opportunities to contribute.
Corporate benefits plus a €50 monthly benefits budget.
Time-value account for sabbaticals and similar arrangements.
Employer contribution to company pension scheme (20%).
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