Marketing Admin Officer planning and executing digital advertising campaigns at TDCX. Collaborating with internal teams and analyzing campaign performance for various channels.
About the role
- Brand & Marketing Team Coordinator providing high-quality administrative support for the Brand & Marketing function at Allwyn UK. Ensuring smooth operations by managing diaries, meetings and departmental processes.
Responsibilities
- Own day-to-day PO administration for the department: raising POs, chasing approvals, updating PO trackers, goods receipting (GR), handling invoice queries and resolving discrepancies with Procurement/Finance/Suppliers.
- Maintain PO trackers with frequent updates (e.g., twice daily) and proactively escalate urgent POs to ensure timely approval and delivery.
- Support new supplier set-up and requests (e.g., via Coupa) and manage related documentation and approvals.
- Provide diary management and meeting coordination for senior stakeholders (including booking rooms/desks, managing clashes, ensuring agenda readiness and supporting follow-ups).
- Arrange recurring catch-ups (e.g., weekly) and actively manage key forums such as the Creative Excellence Clinic (scheduling, moving meetings when required, securing rooms and attendance).
- Coordinate internal and external meetings, including agency meeting requests, ensuring guest passes/parking, meeting rooms and on-site hosting arrangements are in place.
- Support department and sub-team forums (e.g., Creative Hub, Creative Production, Consumer Comms, Winner Services, and other Marketing teams) with agendas, minutes/actions, venues, catering and logistics.
- Manage team days, all-hands and ad hoc events, including booking meeting space, organising catering and sending relevant team communications.
- Book travel for the department (flights, trains, taxis, hotels) and coordinate itinerary changes as needed.
- Support expenses processing and prompt monthly submission, tracking and follow-up (including diary prompts for submission deadlines).
- Manage catering requests using internal and external suppliers and provide meeting & greeting/hosting support for visitors.
- Manage ServiceNow workflows for contractor extensions, leavers, new starters and resource changes.
- Coordinate guest accounts and access: maintain trackers, submit re-activation requests when needed and ensure access to relevant SharePoint drives is updated appropriately.
- Support onboarding of new starters (practical set-up, access, introductions and day-one readiness).
- Prepare and send Euromillions Clearcast substantiation letters on schedule (e.g., Monday and Wednesday mornings).
- Process P-card requests for the department and support reporting requests (e.g., GRNI report for Media tracker where required).
- Download and distribute required weekly reporting packs (e.g., trading deck distribution on Mondays after 3pm) to agreed stakeholders.
Requirements
- Demonstrable experience in a similar administrative/team coordination role, including diary management for senior stakeholders.
- Excellent organisational skills, strong attention to detail and the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills with a confident, professional stakeholder style.
- Proficiency with Microsoft Office (Outlook, Word, PowerPoint and Excel).
- Comfortable working with financial and procurement processes; experience raising POs and handling invoice queries.
- Experience using SAP (including goods receipting/GR) and/or Coupa procurement workflows.
- Experience using ServiceNow (or similar ticketing systems) for contractor/onboarding/leaver processes.
- Experience supporting marketing, creative production or agency-heavy environments.
Benefits
- Matched pension contributions up to 8.5%
- 26 days annual leave + 2 Life Days (and bank holidays)
- Single Private Health Cover
- Complimentary Private Medical
- Income Protection
- Flexible Benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes.
- Enhanced Family Leave (Maternity, Paternity, Adoption)
- Wellness Allowance £500
- Employee Assistance Programme
- Discounted Health Assessments
- Volunteering Days
- Matched Funding
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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