Hybrid Senior Product Engineer – Consultant I

at Allstate

• Job title: Senior Product Engineer – Consultant I
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Belfast, United Kingdom

About the role

• Service Engineer for Collaboration & Conferencing tools at Allstate, focusing on Microsoft Teams and cloud solutions. Responsibilities include implementation, integration, and end-user support for modern collaboration technologies.

Responsibilities

• Implementation of collaboration and conferencing solutions such as Microsoft Teams, Mural, and Zoom Video Conferencing.
• Engineer, configure, and optimize Microsoft Teams services, policies, and collaboration capabilities.
• Participate and assist with the integration of VDI systems for collaboration and conferencing solutions.
• Develop and automate administrative and operational workflows using Microsoft Graph API and PowerShell.
• Build integrations between Teams and SharePoint Online, OneDrive, Exchange Online, and approved third party applications.
• Leverage Microsoft Copilot for Microsoft 365 to improve productivity, documentation, and technical workflows.
• Participate in engineering rollout of new Teams and Mural features, ensuring readiness, compatibility, and governance.
• Analyze service telemetry and health using Microsoft 365 admin tools and propose engineering improvements for reliability and performance.
• Support Teams devices such as meeting room systems, Intune registered devices and certified peripherals.
• Document engineering standards, deployment patterns, and operational processes.
• Partner with Security, Identity, and Collaboration Engineering teams to ensure Teams configurations meet organizational guidelines.

Requirements

• All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate.
• 3 years or more of experience engineering or configuring Microsoft Teams in a cloud environment.
• Experience with the Teams Admin Center and Teams configuration patterns.
• Working knowledge of the Microsoft Graph API for automation, reporting, or integration engineering.
• Familiarity with Microsoft Copilot for Microsoft 365 and its use in administrative workflows.
• Basic to intermediate PowerShell skills for scripting and automation.
• Understanding of Microsoft 365 services such as Exchange Online, SharePoint Online, and OneDrive.

Benefits

• A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts
• Access to world-class learning platforms and award-winning L&D
• Clear career paths, internal mobility, and a strong focus on growth
• A people-first culture with flexible working options