Senior Project Manager overseeing the Merrimack Valley Renew Program to support clean energy initiatives. Leading project execution while managing cross-team collaboration and community engagement.
Responsibilities
Assume the overall program management leadership role for Renew, providing strategic oversight for the program.
Lead the execution and success of Renew, ensuring alignment with community needs and the DOER contract.
Maintain and distribute existing Renew program manuals, approved forms, and documents, ensuring all new materials are translated into Spanish.
Convene and facilitate periodic meetings with internal teams and partners who are executing the program.
Serve as the primary liaison and manage communications with the funder, the Massachusetts Department of Energy Resources (DOER).
Coordinate with other project managers and coalition partners to ensure organizational cohesion and capacity.
Lead the recruitment of 3–5 Mass Save Home Performance Contractors (HPCs).
Facilitate the approval of any customer-facing materials created by Home Performance Contractors (HPCs) or other partners.
Coordinate with the Finance Department to deliver monthly invoices that incorporate all coalition members to DOER.
Manage the process for reserving funds and invoicing on behalf of contractors.
Ensure that all program data for customers served by HPCs and GLCAC is accurately tracked in Salesforce.
Oversee weekly production updates and periodic detailed reports for the DOER.
Support the Customer Action Manager in oversight of the Customer Action functions, including providing translation/interpretation and assisting customers with income-qualification.
Requirements
Bilingual professional fluency in English and Spanish, both written and spoken.
Demonstrated experience in project/program management including goal-setting, strategic planning and performance analysis and accountability (3–5 years of experience is typical for this level).
Experience with complex external stakeholder or inter-organization project management.
Demonstrated ability to work independently and make strategic decisions for the scope of work under purview.
Strong detail-orientation and ability to keep tasks, records, and systems organized.
Demonstrated ability to creatively problem solve and overcome obstacles.
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