Business Analyst 2 evaluating business systems and user needs while formulating strategies for migration. Collaborating with stakeholders and technical teams for successful data transfer and minimal disruption.
About the role
- Business Analyst managing Crisis System data analysis and reporting to stakeholders. Utilizing EDI and provider data to identify trends and inform leadership based in the United States.
Responsibilities
- Develop and analyze business performance reports utilizing EDI claims and encounter data, and provider utilization data, to identify trends, anomalies, and issues that may require the attention and/or intervention of Alliance leadership
- Report and present crisis system utilization and performance data to internal and external stakeholders on a regular basis
- Maintain data dashboards and interrogate data to ensure accuracy, consistency, reliability, and completeness
- Act as Subject Matter Expert (SME) regarding crisis data assets
- Support additional report generation processes for deliverables containing data needed from multiple resources or workstreams, including the ability to pull ad hoc reports from the Data Warehouse
- Analyze business activities to identify report and data requirements
- Translate business requirements into business report documentation specifications
- Conduct research through business specifications, contracts, journals, web resources, and in-person interviews to determine data requirements for projects
- Lead efforts to clarify any specifications that are unclear
- Develop or apply mathematical or statistical theory and methods to collect, organize, interpret, and summarize numerical data to provide usable information
- Perform data acquisition, analysis, and evaluation via advanced SQL queries and stored procedures, MicroStrategy, and other data management tools to manipulate large data sets
- Design solutions using BI concepts including dynamic and parameter driven reporting, dashboards, and alerts
- Using thorough knowledge of available data, design products that merge data from various sources including EDI files, HIE, State data, transactional system, and data warehouse
- Provide support as required to ensure the accuracy of developed reports and metrics for both external and internal users
- Ensure that reporting activities are conducted in ways that correspond with externally mandated specifications
- Assist the Provider Network Department with any data assurance/integrity efforts required as part of larger quality activities, and with the completion and validation of state-required reports
- Engineer efficient processes for gathering statistical data, identifying complex trends, and translating insights into actionable recommendations
- Collaborate with IT Department to enhance operations and automation of reports and processes and perform quality assurance testing of systems and products
- Actively participate in Data Governance committee and Business Analyst teams
- Manage the User Acceptance Testing process and feedback
- Provide End User support on solutions and data interpretation
- Conduct peer reviews and test solutions for functionality and data accuracy.
Requirements
- Bachelor’s degree in data science, information science, human services/healthcare, or related field
- Two (2) years of experience with quantitative and qualitative data collection and analysis methods, research design, program evaluation, and testing of applications or reports and dashboards
- Advanced experience with Microsoft Excel (pivot tables, formulas (vlookup, xlookup, match, etc.)
- Intermediate-advanced SQL experience (manipulating data and queries) and relational databases
- Proficiency in PowerBI and other data visualization tools
- Experience in healthcare data analytics utilizing Medicaid claims and encounter data preferred.
- Knowledge of data integration (validation and cleaning)
- Knowledge of complex data and structures
- Knowledge of the healthcare industry
- Advanced knowledge of relational database systems, statistical analysis, data mining, predictive analytics, performance measurement, and other data science concepts
- Knowledge of data visualization principles and strategies
- Skilled in various software applications and informatics systems (Excel, Access, SAS, SPSS, Tableau, Power BI, Qualtrix, EPIC EMR system and SQL language/processes)
- Excellent oral and written communication skills
- Strong analytical, conceptual, and problem-solving skills
- Ability to work with large-volume clinical and financial data and transactions
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Ability to manage multiple priorities and adjust quickly to changing priorities.
Benefits
- Medical
- Dental
- Vision
- Life
- Long Term Disability
- Generous retirement savings plan
- Flexible work schedules including hybrid/remote options
- Paid time off including vacation, sick leave, holiday, management leave
- Dress flexibility
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