Manager of Operations Analytics leading a team of 3 to 5 analysts transforming operational data into insights for strategic decisions across the airline.
Responsibilities
Lead, mentor, and develop a team of 3 to 5 analysts, fostering growth in technical skills, business acumen, and professional development
Partner with operational leaders to define priorities, shape analytics roadmaps, and align deliverables with business objectives
Translate complex operational challenges into structured analytics projects that deliver actionable insights to improve reliability, efficiency, and customer experience
Oversee the design, development, and delivery of analytics products, ensuring accuracy, clarity, and alignment with organizational standards
Establish and uphold best practices for data quality, visualization, documentation, and reproducibility across analytics deliverables
Serve as a strategic bridge between operations and network planning, ensuring operational pain points are proactively addressed through data-driven insights
Oversee analytics support for schedule development, incorporating operational considerations such as maintenance reliability, crew training, and station capacity
Direct the identification and root-cause analysis of performance issues
Lead the development and monitoring of operational performance measures
Ensure analytics deliverables support continuous improvement initiatives at both the network and local station levels
Review, guide, and validate models, forecasts, and analyses
Provide timely insights and ad hoc analysis to operational leaders and executives
Represent the Operations Analytics team in executive and cross-functional forums
Champion a culture of data-driven decision-making within the operations organization
Manage competing requests, set priorities, and allocate team resources
Monitor and report on key operational performance metrics
Ensure any direct reports understand and apply our Customer Commitment and customer service standards
Model Allegiant’s customer service standards in personal actions
Perform other duties as assigned
Requirements
Combination of Education and Experience will be considered
Must be authorized to work in the US as defined by the Immigration Act of 1986
Must pass a Criminal Background Check
Bachelor’s Degree in fields such as Computer Science, Statistics, Mathematics, Engineering, Bioinformatics, Economics, Physics, Operations Research, Operations Management or related fields
Minimum of five (5) years in a technical or analytical role
Minimum of Two (2) years in a leadership or people management role
Strong technical fluency in data sourcing, extraction, validation, exploration, and transformation
Proficiency in Python and SQL, with the ability to coach analysts on best practices
Experience designing and executing experiments (e.g., A/B testing, controlled trials)
Demonstrated problem-solving skills, intellectual curiosity, and a commitment to continuous learning
Results-driven mindset with accountability for team outcomes and alignment with organizational goals
Proven ability to build and sustain cross-functional relationships and influence stakeholders at multiple levels
Comfortable operating in a fast-paced, dynamic environment with shifting priorities
Strong computer skills, including proficiency in Microsoft Office Suite
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