Hybrid Systems Engineer

at Allegheny County

• Job title: Systems Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $85,000 - $95,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, DNS, VMware, VoIP
• Location requirements: Hybrid, Pittsburgh, United States

About the role

• Systems Engineer overseeing Windows Server and Azure operations for the Allegheny County Department of Human Services. Improving server reliability and supporting Microsoft 365 operational needs in a hybrid work environment.

Responsibilities

• Engineer and support Windows Server platforms across on-prem and Azure, including provisioning, configuration, and lifecycle management.
• Own server patching and vulnerability remediation, including scheduling, validation, and rollback planning.
• Own backup operations and recovery testing, including routine restore tests and documented recovery procedures.
• Support identity and core platform services, including Active Directory, DNS, DHCP, and Group Policy operations in coordination with security standards.
• Support virtualization and storage operations, such as VMware or equivalent, capacity checks, performance triage, and host health.
• Support Azure operational needs tied to server workloads, including VM operations, images, RBAC assignments, tagging support, and monitoring.
• Build and maintain monitoring and alerting for server and platform health. Tune noisy alerts and define clear escalation paths.
• Write and maintain automation scripts for routine operations using PowerShell and one additional scripting language where practical.
• Participate in an on-call rotation and respond to after-hours incidents per established procedures.
• Participate in incident response and after-action reviews. Drive root cause analysis and remediation plans with measurable follow-through.
• Maintain runbooks, build standards, and documentation. Keep documentation current after approved changes.
• Work within change control practices and coordinate planned maintenance with stakeholders.
• Office 365 Administrative duties, including Exchange and SharePoint.
• Cisco Call Manager\VoIP administration duties.
• Perform other duties as assigned.

Requirements

• 4 or more years of hands-on experience supporting Windows Server in an enterprise environment.
• Strong experience with patch management and server operations, including troubleshooting performance and availability issues.
• Strong experience with backup and restore processes, including recovery testing.
• Strong PowerShell skills used for automation and operational support.
• Working knowledge of Active Directory, DNS, DHCP, and Group Policy operations.
• Experience with virtualization platforms such as VMware vSphere, Hyper-V, or equivalent.
• Experience supporting server workloads in Azure, including VM operations and basic Azure administration.
• Experience providing Microsoft 365 administrative support, including Exchange and SharePoint.
• Experience supporting an enterprise voice and VoIP environment in a coordination role, including incident triage and partner engagement.
• Strong documentation and experience working within incident management and change control processes.

Benefits

• Hybrid work environment
• Professional development opportunities