Senior Systems Engineer responsible for leading systems engineering of autonomy architecture in support of Special Operations Forces. Collaborating with technical teams on advanced integration solutions.
About the role
- Systems Engineer overseeing Windows Server and Azure operations for the Allegheny County Department of Human Services. Improving server reliability and supporting Microsoft 365 operational needs in a hybrid work environment.
Responsibilities
- Engineer and support Windows Server platforms across on-prem and Azure, including provisioning, configuration, and lifecycle management.
- Own server patching and vulnerability remediation, including scheduling, validation, and rollback planning.
- Own backup operations and recovery testing, including routine restore tests and documented recovery procedures.
- Support identity and core platform services, including Active Directory, DNS, DHCP, and Group Policy operations in coordination with security standards.
- Support virtualization and storage operations, such as VMware or equivalent, capacity checks, performance triage, and host health.
- Support Azure operational needs tied to server workloads, including VM operations, images, RBAC assignments, tagging support, and monitoring.
- Build and maintain monitoring and alerting for server and platform health. Tune noisy alerts and define clear escalation paths.
- Write and maintain automation scripts for routine operations using PowerShell and one additional scripting language where practical.
- Participate in an on-call rotation and respond to after-hours incidents per established procedures.
- Participate in incident response and after-action reviews. Drive root cause analysis and remediation plans with measurable follow-through.
- Maintain runbooks, build standards, and documentation. Keep documentation current after approved changes.
- Work within change control practices and coordinate planned maintenance with stakeholders.
- Office 365 Administrative duties, including Exchange and SharePoint.
- Cisco Call Manager\VoIP administration duties.
- Perform other duties as assigned.
Requirements
- 4 or more years of hands-on experience supporting Windows Server in an enterprise environment.
- Strong experience with patch management and server operations, including troubleshooting performance and availability issues.
- Strong experience with backup and restore processes, including recovery testing.
- Strong PowerShell skills used for automation and operational support.
- Working knowledge of Active Directory, DNS, DHCP, and Group Policy operations.
- Experience with virtualization platforms such as VMware vSphere, Hyper-V, or equivalent.
- Experience supporting server workloads in Azure, including VM operations and basic Azure administration.
- Experience providing Microsoft 365 administrative support, including Exchange and SharePoint.
- Experience supporting an enterprise voice and VoIP environment in a coordination role, including incident triage and partner engagement.
- Strong documentation and experience working within incident management and change control processes.
Benefits
- Hybrid work environment
- Professional development opportunities
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