DL
Dolby LaboratoriesSenior Middleware Engineer / Systems Admin
Senior Middleware Engineer with expertise in Oracle WebLogic at Dolby. Managing application server infrastructure and collaborating with DevOps teams on enterprise middleware solutions.
About the role
- Serve as primary remote/onsite (as needed) engineer for any Building System/Managed Services (BOH) type projects.
- Serve as a lead for staging and training others on Building System/Managed Services staging best practices.
- Position must reside and be based out of the Detroit Warehouse location.
- Take the lead in the project staging process, operating independently to design and prepare secure network hardware and software infrastructure for project installations.
- Mentor other team members, working cross functionally as appropriate to support efforts to perform knowledge transfer activities to expand the staging, product, and sales engineering team specialization.
- As applicable, design network architectures by building virtual LANs, IP Address schemes, and firewall configurations to establish secure networks considering both VLANs and IP schemes.
- Work independently to accurately perform building systems design and documentation from a bill of materials document, preparing supporting resources for installation and support teams.
- With limited oversight and supervision, accurately configure and activate as appropriate CCTV cameras and NVRs, network equipment, virtual servers, A/V equipment, and other software apps (i.e., email, AD, O365, etc.).
- Develop technical documentation and standard operational procedures, per company standards.
- Working as a subject matter expert, as needed remotely provide tech support to resolve customer and service desk network challenges as needed.
- Work closely with the warehouse team members, communicating inventory and team logistics, setting expectations for timely and effective project deliveries.
- In all cases perform all work in support of occupational health, safety and health, security, and business continuity planning.
- Oversee, coordinate, direct, and train the warehouse team to ensure timely completion of work to meet demands of the business, performing daily quality assurance checks, maximize efficiencies, cross training, safety, and inventory adjustments as needed.
- Monitor and maintain network equipment in support of optimal availability, security, and integrity, performing daily, weekly, monthly, etc. reporting on key network infrastructure, escalating incidents as needed.
- Has authority to communicate operational impacts and provide customer support to authorized hotel and technology operations managers.
- Proactively initiates testing and deploying updates to network infrastructure including critical firmware and operating system patches.
- Work in collaboration with the project management and field installation teams, to effectively and timely prepare project equipment per contract specifications.
- As needed, receive, unpack, label, configure, and stage network hardware equipment, including switches, Wi-Fi, firewalls, and servers.
- Responsible for day-to-day support within the function taking ownership of job performance, seeking direction to improve, applying feedback, aligning with others, and working as a team player to deliver an exceptional customer experience at every interaction.
- Develop and maintain excellent working relationships with internal teams, striving to enhance the level of mutual cooperation.
- Conform to the highest professional standards, escalating recommendations in support of scalable business needs, remaining curious with an aptitude to research, implement, and adapt to innovative solutions.
- Work independently to creatively build internal/external customer respect and loyalty, identify and utilize effective communication channels and methods, while adapting the communication to the level and experience of the audience.
- Establish and maintain effective relationships with internal teams, customers, vendors, and other stakeholders to gain their trust and respect.
- Strive to always be service-driven and responsive to all stakeholders, consistently delivering high quality results.
- Deliver timely work products, following company operating procedures and best practices.
- Takes initiative to collaborate with the team, internal clients, and customers as appropriate, and identifies and takes advantage of opportunities to accomplish multiple objectives.
- Accepts ownership and accountability of position responsibilities and consistently strives to deliver innovative results for internal teams and customers that establish trust, high standards, credibility, and quality performance.
- Consistently integrates Albridge’s core values into their everyday habits by treating all customers, internal and external, professionally, honestly, and respectfully.
Requirements
- Successful completion of a bachelor’s degree from an accredited university (or international equivalent) in computer science, information technology, network engineering, cybersecurity, management, or another related field preferred.
- Must have at least 6 years of customer-facing experience in a similar role, with a preference to have experience in the hospitality sector.
- Must be skilled in configuring and troubleshooting: LAN/WAN and digital switching technologies, software, hardware and servers, routers, modems, wireless, TCP/IP and QoS hardware and software.
- Must be well-versed in secure network operations practice and theory, with demonstrated knowledge and application to troubleshoot and diagnose computer hardware and software issues, networking, and VoIP equipment.
- Professional designation in at least one technology product: EnGenius, Ruckus, Aruba, Fortinet, WatchGuard, or related hardware demonstrating mastery of the practical, technical, and operational aspects of data, voice, video, and networking.
- Must be able to work effectively as a team member in a fast-paced, and high-volume work environment, operating with a high level of detail and conscientiousness.
- Demonstrates technical and/or professional proficiency in enterprise level data, voice, and video networking technology, proactively adjusting for difficulties, and completing objectives efficiently.
- Must possess excellent written and verbal communication skills, both technically and interpersonally in the English language.
- Exhibits openness to receiving and responding to constructive feedback.
- Clearly communicates timelines and expectations to team members, making decisions in a timely manner when the options are clear and there is little pressure or risk.
- Demonstrated aptitude to become proficient in and to meet and / or exceed job expectations operating with a willingness to learn and gain proficiency.
- Proven ability to understand and apply company resources in accordance with company policy, standards, and best practices.
- Must have a demonstrated ability to operate with a high sense of urgency, professionalism, integrity, collaboration, and ethics.
- Supports the team in building value through creativity and ingenuity, providing leading edge and cost-effective solutions considering new methods to drive the customer advantage.
- Demonstrated intermediate level PC skills with the ability to effectively operate within a Windows Operating System and Windows based programs such as Microsoft Excel, Word, Outlook, SharePoint, Teams, and Project.
- Must be authorized to work in the United States without sponsorship.
- Must be able and remain flexible to travel to various current and prospective customer, sales, and project locations-domestic and international, as needed.
Benefits
- Medical and Prescription options, Dental, Orthodontics and Vision Plans
- Rich HSA company-funded options and Flexible Spending accounts
- 100% Company paid premiums for Short Term Disability
- Life and Accidental Death and Dismemberment insurance Plan options
- Supplemental Insurance Plan options
- 401(k) Profit-Sharing Retirement plan
- Flexible Paid Time Off after 60 days of employment
- Paid Holidays, per Employee Handbook
- Work culture supportive of diversity and inclusion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
SE
Sandalwood Engineering & ErgonomicsSCADA Engineer – Ignition
SCADA Engineer applying IIoT development services for manufacturing environments. Focused on systems integration solutions using Ignition platform across North America.
QI
Qorvo, Inc.Senior Principal Modeling Engineer
RF GaN Transistor Modeling Engineer in semiconductor, developing predictive models for HEMTs. Collaborating with engineers to ensure high - performance technologies for wireless communications.
TC
TE ConnectivityManufacturing Engineer I
Manufacturing Engineer I assisting senior engineers in optimizing manufacturing processes and techniques. Collaborating with teams to implement automation in cable assembly operations.
LG
Liebherr GroupRailway Engineer (m/f)
Chargé(e) d’affaires managing operational and administrative projects for Liebherr's rail systems division. Ensuring customer order compliance from receipt to delivery while maintaining quality and service satisfaction.
AT
Engineer Laboratory at AT&S executing precision tests in Shanghai for high - end IC substrates production. Ensuring quality assurance and collaborating with engineers for continuous improvement in a global setting.
BV
Black & VeatchStaff Structural Substation Engineer
Structural Substation Engineer applying advanced engineering techniques for utility - scale electrical substations at Black & Veatch. Involves project management, engineering deliverables, and team coordination.
BG
Babcock International GroupSenior Commissioning Engineer
Senior Commissioning Engineer responsible for commissioning activities for Astute Class submarines. Ensuring safety, quality, and engineering excellence while supporting naval operations.
BG
Babcock International GroupLicensed Aircraft Engineer
Licensed Aircraft Engineer ensuring aircraft maintenance compliance at Babcock. Key role in delivering compliant maintenance and supervising staff for RAF operations.
NE
NestleProject Engineer
Project Engineer at Nestlé USA managing fixed asset introduction and optimization. Collaborating across teams to ensure safe and efficient operations while meeting client specifications.