Hybrid Partner Quality Manager

at Aligned Data Centers

• Job title: Partner Quality Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $140,000 - $165,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Partner Quality Manager driving external partnerships for manufacturing quality and field service excellence. Enhancing operational capabilities through quality systems and supplier collaboration.

Responsibilities

• Structure, draft and publish a field service quality/ excellence addition to our OFE Partner Quality Manual.
• Focusing primarily on OFE Partner’s field service scope of work during pre-energization and equipment startup activities, lead comprehensive gap assessments and work with OFE Partners to effectively address and close open actions.
• Conduct both factory and field level assessments of OFE Partner field service processes and procedures.
• Provide cross functional support to team members focused on factory assessments and design/materials Supplier Corrective Action Review (“SCAR”).
• Assign SCARs to OFE Partners for quality issues as per established procedures and conduct follow-up activities to drive robust corrective/preventive actions.
• Liaison with Aligned stakeholders (Operations, Commissioning Teams, and Contractors) when quality issues are identified and facilitate communications with responsible OFE Partners.
• Follow a Plan-Do-Check-Act methodology when addressing Supplier Partner gaps in performance.

Requirements

• Bachelor’s degree preferred.
• 5 years’ experience in manufacturing quality role with exposure to field service processes and procedures.
• Direct experience running root cause and corrective action processes (8D, 5-Why, etc.).
• Working knowledge of a Quality Management System structure.
• Supplier quality experience within low-volume, high-mix manufacturing.
• Standard MS Office Proficiency (Outlook, Excel, Word, Power Point)
• Ability to multi-task, with strong time management and organizational skills.
• Desire to work in an extremely fast-paced and ever-changing environment.
• Must have a strong attention to detail.
• Ability to maintain discretion and confidentiality.
• Ability to travel 25% of the time, with an expected cadence of approximately two trips per calendar month.

Benefits

• Health Coverage : Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts : HSA with employer contribution for eligible participants. FSAs offered for health and dependent care to increase tax savings.
• Retirement Savings : 401(k) plan with company match
• Paid Time Off and Holiday Pay
• Company-Sponsored Insurance : Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Optional Benefits : Voluntary life, critical illness, legal, and additional disability coverage
• Wellness Programs : Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives