Business Process Owner Senior at USAA responsible for strategic customer - specific business processes. Leading performance metrics and continuous improvement efforts in various operational areas.
About the role
- Manager responsible for strategic deployment of Alcoa Business Systems in North America. Driving operational excellence and coaching leaders in a mining and heavy industrial context.
Responsibilities
- Drive strategic deployment of ABS across North America operations, ensuring sustainable performance and operational excellence.
- Partner closely with operations to connect ABS strategy to business goals.
- Lead change with clarity and influence, building capability through coaching and collaboration.
- Execute and deliver initiatives to measurable outcomes.
- Drive continuous improvement of ABS tools, standards, and education, replicating best practices globally.
- Develop leaders and teams through training, kaizen facilitation, and problem-solving coaching.
Requirements
- A Tertiary degree in Engineering, Science or Business.
- Experience deploying Lean Manufacturing and Operational Excellence Systems at a regional / global level.
- Extensive experience in Operations / Technical / ABS / Business and Leadership roles in a mining, process, or heavy industrial manufacturing environment.
- Demonstrated knowledge of production system implementation/ LEAN in large manufacturing processes.
- Strong understanding and analytical skills for improving operational stability and discipline.
- Kaizen facilitation, coaching, and team development to accelerate ABS maturity and drive value-creation.
- Experience in leading change, building relationships, and working collaboratively through influence.
- Highly effective communication and interpersonal skills.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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