TI
The DREAM Program, Inc.Communications Coordinator
Communications Coordinator at DREAM enhancing outreach through storytelling and content creation. Engaging volunteers and stakeholders for impactful community connection.
About the role
- Responsible to serve as a communications coordinator between all customers of Air Methods Communications (AirCom), including aircraft flight crews, pre-hospital health care providers and other qualified callers.
- Coordinate all flight coordination information, including computer data entry.
- Responsible for flight following from lift off to touch down, following all FAA and company regulations.
- Responsible for initial communications of public, private and flight-related calls coming into AirCom.
- Responsible for communications between pre-hospital health care providers and the receiving institutions.
- Promote communication between Communications Specialists, members of Flight team and outside agencies.
- Assist in training new employees.
Requirements
- High school diploma or general education degree (GED);
- 1-2 years related experience and/or training;
- 1-2 years dispatch experience or experience with medical terminology used by Emergency Medical Technician or CNA;
- Ability to present a professional image on the telephone and radio;
- Ability to multi-task efficiently, works in a fast-paced environment on multiple projects, and has a strong attention for detail;
- Advanced customer service and phone skills;
- Excellent written and verbal communication skills;
- Ability to be a team player with a professional attitude;
- Ability to take and relay reports accurately;
- Strong interpersonal skills and a high degree of collaboration at all levels;
- Intermediate with Microsoft Office Suite, including Word, Excel, and PowerPoint and Outlook;
Benefits
- For more information on our industry-leading benefits, please visit our benefits page here.
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TI
The DREAM Program, Inc.Communications Coordinator
Communications Coordinator at DREAM engaging community through strategic storytelling and impactful service. Producing digital content and enhancing DREAM’s presence while collaborating with local leadership.
TI
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