Operations Specialist managing operational delivery for partner practices in healthcare. Ensuring workflows run smoothly and collaborating with cross - functional teams for operational insights.
About the role
- Strategy & Operations intern at Aircall aiding GM in strategic initiatives and operational excellence. Opportunity to learn how a successful tech business is run end-to-end.
Responsibilities
- Support the GM in defining quarterly and annual strategic priorities and OKRs
- Conduct market research, competitive benchmarking, and financial modeling to inform major decisions
- Build executive-ready written memos and recommendations related to hot topics
- Track key KPIs, surface performance insights, and maintain business dashboards
- Contribute to forecasting, workforce planning, and weekly business reviews
- Lead or co-own cross-functional projects from scoping to execution (e.g., cost savings, GTM experiments, AI pilots, operational excellence initiatives)
- Coordinate stakeholders, drive timelines, and ensure high-quality delivery
- Prepare materials for leadership meetings and follow up on leadership action items
- Act as a problem-solver to the GM on diverse business topics
Requirements
- Currently pursuing a Master degree in Business, Engineering, Economics, Data/Analytics or similar within a top tier university, business school, engineering school or equivalent
- Strong analytical abilities; comfortable with Google Sheets (SQL/BI tools are a plus)
- Excellent written and verbal communication; able to distill complex ideas into clear insights, slides, or narratives
- Demonstrated ability to take ownership, work independently, and thrive in a fast-paced or ambiguous environment
- Strong project management instincts: structured, organized, and reliable with follow-through
- Entrepreneurial mindset: proactive, resourceful, curious, and eager to take ownership and solve problems
- Previous internship experience in strategy consulting, finance, strategy, or high-growth startups is a plus (but not mandatory for outstanding candidates)
Benefits
- Competitive salary package & benefits
- Fast-learning environment
- Work-life balance is important at Aircall
- Open collaboration and ownership
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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