Product Owner managing part of infodas' network security product portfolio. Leading Scrum teams, planning sprints, and collaborating with stakeholders.
About the role
- Staff Product Manager for Aircall, driving strategy for call quality and voice performance across networks and devices. Collaborating with cross-functional teams to enhance customer experience.
Responsibilities
- Own the “Call Quality & Voice Platform” product scope, driving the long-term vision and strategy to ensure world-class reliability and voice performance across all networks, devices, and regions
- Lead a squad of engineers working on media infrastructure, diagnostics, and real-time monitoring systems to deliver measurable improvements in call experience
- Leverage product analytics, voice quality metrics, and telemetry data to identify reliability opportunities and drive decisions that directly improve MOS, jitter, packet loss, and other core media KPIs
- Own every part of the product that impacts call performance, including: real-time quality monitoring, post-call diagnostics, anti-jitter capabilities, device/network insights, and proactive issue detection
- Partner with Platform, Infrastructure, and CX leadership to align on long-term reliability initiatives and ensure Aircall delivers consistently exceptional call quality at scale
- Drive product-led improvements to reduce support volume, enabling users to self-diagnose issues and proactively prevent call degradation through clear insights and automated guidance
Requirements
- 5+ years of Product Management experience, with a strong track record of using analytics to drive significant product outcomes
- Deep experience working on B2B SaaS products, ideally on platform, infrastructure, or performance-sensitive domains (voice, real-time communications, networking, or similar)
- You have successfully led the delivery of multiple complex, cross-functional product initiatives, and monitored their impact on reliability, performance, or customer experience
- You’re empathetic and know how to align engineering, CX, data, and leadership around a clear, compelling roadmap
- You think clearly, communicate with precision, and know how to break down technically complex problems into actionable product plans
- You are fluent in English (Spanish, Portuguese or French is a plus)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Product Owner Azure Cloud at Valora responsible for Microsoft's Azure cloud platforms. Leading development, optimization, and operational tasks in a collaborative environment.
Consumer Product Strategic Analyst III analyzing data to minimize financial exposure in fraud and claims. Collaborating with product management and technology teams to enhance data platforms and insights.
Senior Product Manager shaping the CCaaS product vision and driving its execution at Intact. Collaborating with teams to maximize customer outcomes using cloud - based solutions.
Product Owner for National Contact CL project in Canada; responsible for management of business backlog, team collaborations, and stakeholder relations.
Product Owner in Technology Services at Hiscox, driving product development and improvements within an agile team. Responsible for managing product backlogs and stakeholder communications.
Senior Product Manager managing the business segment for Badger Meter, ensuring product planning and market alignment. Collaborating cross - functionally for product lifecycle management in water technology solutions.
International Payments Product Manager transforming the payment ecosystem in a hybrid role at Desjardins. Overseeing improvements in international funds transfers while ensuring compliance with regulations and market competition.
Drive Product Management Excellence transformation at HP, operationalizing customer - centric strategies across the organization. Elevate PM practices and talent development for enhanced business outcomes.
Lead transformation of Product Management at HP, focusing on customer - centric strategies and program performance. Drive capability uplift and enhance product management practices across the organization.