Hybrid Head of Technology Delivery Capabilities

Posted 3 days ago

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About the role

  • Head of Technology Delivery Capabilities leading and improving technology delivery at AIA. Ensures effective delivery practices aligned with business objectives and promotes a culture of innovation.

Responsibilities

  • Develop, implement, and maintain best-in-class technology delivery practices, frameworks, and methodologies to support the delivery of business demand and transformation.
  • Lead and coach delivery teams in adopting SDLC methodologies (agile, DevOps, and other modern delivery approaches) to maximise productivity and quality.
  • Establish governance, standards, and metrics for technology delivery, ensuring compliance with regulatory and organisational requirements.
  • Collaborate with senior leaders, product owners, and stakeholders to ensure alignment between technology delivery, capacity and strategic business objectives.
  • Drive continuous improvement initiatives, leveraging data and feedback to optimise processes and outcomes.
  • Champion a culture of innovation, collaboration, and knowledge sharing across technology teams.
  • Oversee the professional development of delivery practitioners, including training, mentoring, and performance management.
  • Monitor emerging technologies and industry trends, adapting delivery practices to maintain competitive advantage.
  • Manage relationships with external partners, vendors, and consultants involved in technology delivery and the introduction of best practices.

Requirements

  • Experience in either Financial Services, Banking or Life Insurance industry
  • Bachelor’s degree in technology or related discipline and relevant tertiary qualification in Business or Project Management
  • Commercial experience of working in Digital/Software/IT projects or Technology services preferably in Insurance or Financial Services industry
  • Proven leadership experience in technology delivery, with a strong track record of implementing and evolving delivery practices at scale.
  • Deep understanding of agile, DevOps, and other technology delivery methodologies.
  • Exceptional stakeholder management and communication skills, with the ability to influence at all levels.
  • Strong strategic thinking, analytical, and problem-solving abilities.
  • Demonstrated experience in change management and continuous improvement.
  • Experience in developing and implementing governance frameworks and standards.
  • Excellent people leadership skills, including coaching, mentoring, and fostering team culture.
  • Certifications in SDLC delivery methodologies (e.g. Lean Portfolio Management Agile Certification) preferred

Benefits

  • Access our training and development to build on your current skills
  • Career development through internal mobility opportunities
  • Work for a business helping millions of Australians and make a difference to someone’s life everyday
  • Access additional leave days a year to recharge and refresh yourself
  • Enjoy wonderful Health and Wellbeing initiatives that support you
  • Flexible working arrangement – 3 days in office and 2 days WFH

Job title

Head of Technology Delivery Capabilities

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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