Manage the effective and efficient delivery of services
Coordinate seamlessly between clients, ITAD facilities, Alfred H Knight International Ltd and its subsidiaries
Identify, develop and lead a team of qualified auditors across the group
Provide training and development to team members across the group
Requirements
Strong communication and interpersonal skills, both verbal and written
Demonstrated understanding of quality service delivery and the factors involved in maintaining high standards
Excellent organisational and time-management skills with attention to detail and accuracy
Ability to work independently, manage workload, and plan work schedules effectively
IT literate, proficient in Microsoft Office applications, and capable of preparing management information and reports
A proactive, self-motivated approach with strong initiative
Proven experience conducting audits within ITAD, Vault Auditing, or similar circular economy sectors
Experience managing or participating in audit activities aligned with relevant industry practices and standards
Experience identifying and mitigating operational risks specific to client materials and locations
Exposure to customer-facing or service-driven environments
Certified R2v3 Auditor (or willingness to complete training)
Internal or Lead Auditor certification in one or more ISO standards (9001, 27001, 14001, 45001)
GCSE grade A–C (or equivalent) in English, Maths, and Science
Lead (preferably) or Internal Auditor qualified in one or more of the following: ISO 9001 - QMS, ISO 27001 - Information Security, ISO 14001 - Environmental Management, ISO 45001 - Health and Safety
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