SAP Support Consultant ensuring stable financial processes in SAP while providing operational support to clients. Collaborating closely with internal specialists and ensuring high-quality application support.
Responsibilities
Ensure stable and reliable financial processes in SAP
Receive, analyze and process support requests and incident reports via the ticketing tool
Ensure stable, high-quality operational SAP support in clients' day-to-day operations
Analyze incidents, change requests and error reports related to financial processes
Reproduce, analyze and permanently resolve defects on client systems
Closely collaborate and coordinate with internal specialists and with SAP on more complex issues
Clearly document solutions, workarounds, known errors and process documentation
Provide backup and support for adjacent SAP modules within the support team
Requirements
Degree in (Business) Informatics, Business Administration, Finance or a comparable qualification with strong process understanding
Several years’ experience in the SAP finance area, ideally focused on SAP S/4HANA or S/4HANA Cloud
Very good knowledge of end-to-end financial processes including customizing in FI, CO and AA modules, as well as adjacent modules such as SD, MM and PP
Experience in SAP application support and with ticketing tools
Analytical, solution-oriented and customer-focused mindset
Independent, structured and reliable way of working
Team player, resilient and comfortable with operational support and customer contact
Excellent German and English skills, written and spoken
Benefits
Varied support tasks in SAP S/4HANA and S/4HANA Cloud
Close collaboration with finance and logistics experts in interdisciplinary teams
Professional development through individual training and SAP certifications
Structured working environment with clear processes and modern ticketing support
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