Clinical Implementation Specialist providing education and implementation support on dental technology products. Engaging with clinicians and teams to enhance dental care and outcomes.
About the role
- Implementation Consultant managing Mid-Market customers in the Implementation phase. Guiding clients towards maximizing value from Agicap's Treasury platform in a dynamic environment.
Responsibilities
- Manage a portfolio of Mid-Market customers in the Implementation phase.
- Manage both operational Finance employees and the Head of Finance/CFO/CEO on the customer side.
- Drive customer engagement by developing a deep understanding of your client’s strategic, financial and operational goals.
- Become an Agicap product expert and use this knowledge to effectively guide customers towards their desired outcomes.
- Take ultimate ownership for Customer Health and Onboarding turnaround time.
- Make sure that customers get maximum value from Agicap and give them insight into this through high-touch engagements.
- Be the voice of the customer back into our organization
Requirements
- 1-2 years of work experience in a professional environment. Ideally, experience in customer-facing roles (Consulting, Advisory, or B2B SaaS)
- Native Spanish speaker and fluent in English
- Strong prioritization skills and ability to get things done, focused on customer needs and business impact
- Analytical mindset with a high sense of accountability and ownership
- Ability to quickly adapt to change and thrive in a fast-growing environment, always keeping a positive attitude
- Excellent listening skills, empathy, and a customer-centric approach
- Comfortable working with diverse teams (Sales, Customer Success, Tech, Product, etc.)
Benefits
- Opportunity to join a fast-growing company and play a key role in our journey
- Competitive salary and clear growth perspectives
- Dynamic and learning-oriented work environment
- Collaborative and supportive team with a strong entrepreneurial mindset
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Clinical Implementation Specialist providing education and training for imaging and CAD - CAM technologies. Enhancing clinical outcomes and supporting internal and external customers with dental technology.
Field Implementation Specialist for Haemonetics overseeing TEG implementations. Responsible for on - site training and project management while requiring extensive travel across the region.
Senior Client Implementation Specialist at Broadridge engaging with clients to deliver solutions in investment management. Focusing on workflow reviews and project management to ensure timely deployments.
Customer Engineer managing onboarding and adoption for Aircall's AI - powered communications platform. Leading customer success initiatives through technical expertise and project management.
Veterinary Software Implementation Specialist training veterinary professionals on ezyVet software. Project managing implementations and delivering webinar - based training while collaborating with internal teams.
Implementation Consultant guiding customers through the software implementation journey at Intelex. Partnering with clients to create tailored, impactful solutions that improve their operations.
Senior Implementation Consultant guiding customers through the deployment of home health and hospice software. Leading implementation phases to ensure successful software adoption across agencies.
Senior Implementation Specialist managing client implementations of AI - driven learning products. Overseeing multiple projects and driving client satisfaction through effective onboarding and support.
API & Implementation Consultant at Wolters Kluwer implementing software and API certifications for clients in Belgium and the Netherlands. Collaborating with internal teams to enhance customer satisfaction and project delivery.