Customer Success Manager guiding customers for optimal SaaS use at Spendesk. Building relationships to ensure retention and satisfaction while supporting product improvements.
About the role
- Finance Content Writer creating high-quality content assets for Agicap focused on EU finance teams. Engaging with stakeholders and producing tailored content for the German market with impactful results.
Responsibilities
- Independently produce high-quality content, including e-books, surveys, blog posts, events, landing pages, social media posts, email sequences, and other formats.
- Adapt and localize our global content for the German market.
- Source, prepare, and assist in creating new testimonials with our German customers.
- Manage the process for updating and improving existing content libraries.
- Research industry trends, customer needs, and competitor activity.
- Measure and analyze content performance to support business objectives.
Requirements
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- More than 5 years of experience.
- Proven experience as a financial journalist, corporate finance/business writer, or B2B SaaS content marketer with a strong portfolio.
- Strong interest in corporate finance and a desire to deepen your knowledge in this area.
- Knowledge of specific aspects of German corporate finance and accounting is a plus.
- Familiarity with SEO principles.
- Excellent project management skills; able to manage multiple priorities in a dynamic environment.
- Strategic thinker with a view of the entire sales funnel.
- Team player with excellent communication skills, comfortable collaborating across countries and departments.
- Fluent in German and English. French is a plus.
- Familiarity with tools such as Contentful, Asana, HubSpot, Looker, Figma, and Slack is a plus.
Benefits
- Attractive compensation including fixed and variable components.
- Access to a “Mini-MBA” focused on Finance & Treasury through the Agicap Academy.
- Work in a modern office at Moritzplatz (Berlin) with a large terrace, snacks, and drinks.
- Up to €108/month tax-free for lunch or groceries.
- €30/month shopping voucher after one year, plus up to two additional vacation days based on length of service.
- Dynamic work environment with global offsites and local team events.
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