Analista de Processos at Grupo AFL identifying, mapping, and detailing business processes for system optimization and automation. Collaborative role with technical teams for effective solutions.
Responsibilities
Elicit, extract, and document requirements and processes with business areas;
Map end-to-end processes, representing complete flows using flowcharts, diagrams, and intuitive, easy-to-understand illustrations;
Detail each process step, analyzing its overall impact and identifying opportunities for improvement;
Translate process steps into deliverable items and functional requirements for system development;
Collaborate with technical leads and development teams to discuss solutions, strategies, and optimal approaches to achieve expected outcomes;
Analyze and triage user requests, filtering and prioritizing those that need to be forwarded to the development team;
Execute database queries using SQL for analysis, validation, and to support decision-making.
Requirements
Degree in Production Engineering, Systems Engineering, Software Engineering, Systems Analysis and Development, Computer Engineering, or related fields
Experience in requirements elicitation and analysis, and process mapping;
Ability to represent business flows in a clear, visual, and structured manner;
Systems thinking with an integrated view of processes and cross-area impacts;
Technical knowledge of system development to enable effective communication with technical teams;
Knowledge of SQL for performing queries and data analysis;
Analytical skills and critical judgment for evaluating and prioritizing requests.
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