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About the role
- Senior Analyst managing automated pricing systems at KCH Transportation. Responsible for pricing strategy, shipper profile management, and data analytics in a hybrid role.
Responsibilities
- Serve as the primary operator and subject matter expert for KCH's automated pricing platform, including third party tools and any successor systems
- Build, manage, and continuously optimize shipper profiles within the automated quoting system, including markup curves, lane rules, and profile segmentation logic
- Monitor automated quote activity on an ongoing basis, identifying anomalies, margin outliers, and escalation triggers before they become problems
- Own the escalation threshold framework — ensuring loads that exceed margin risk, service risk, or rate volatility thresholds are surfaced and handled appropriately
- Partner with Operations to support end-to-end automation of the quote, accept, build, and cover workflow
- Maintain complete documentation of all active shipper profiles, rule sets, and automation logic to ensure governance, auditability, and continuity
- Build and maintain performance dashboards tracking automated quoting activity, win rates, margin per load, and load conversion across machine freight channels
- Deliver regular reporting cadences (weekly and monthly) on machine freight performance to the Director of Pricing & Market Intelligence and senior leadership
- Identify trends in automated quote performance and translate findings into specific, actionable adjustments to profiles or logic
- Track and report on escalation frequency, automation failure points, and margin leakage within the machine freight channel
- Actively test and iterate on profile configurations to improve win rate, margin capture, and automation coverage over time
- Contribute to the pricing flywheel by feeding machine freight performance data back into pricing models and automation logic
- Stay current on market rate trends and carrier behavior to ensure automated pricing logic remains competitive and responsive to market conditions
- Identify opportunities to expand machine freight coverage to new shippers, lanes, or load types
Requirements
- Bachelor's degree in Business, Finance, Supply Chain, Economics, or related field
- 5+ years of experience in freight brokerage, logistics analytics, pricing operations, or a related commercial environment
- Deep, hands-on experience with automated quoting platforms, TMS systems, or pricing tools
- Demonstrated ability to build, manage, and optimize rules-based systems or shipper and customer profile configurations
- Proven track record of building and owning performance dashboards and reporting infrastructure
- Strong working knowledge of truckload market dynamics, lane economics, and rate behavior
- Experience working cross-functionally with operations and technology teams to enable automation workflows
- Advanced proficiency in Microsoft Excel and data analysis tools
- Experience with BI platforms (Power BI, Tableau, or similar)
- Familiarity with TMS, CRM, pricing tools, and automation systems
- Strong comfort working with data infrastructure and technology teams
Benefits
- Competitive base pay & commission incentives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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