Service Delivery Engineer managing customer projects at Kontron Transportation in Lisbon, Portugal. Ensuring technical responses, coordinating investigations, and overseeing commissioning operations.
About the role
- Service Engineer managing maintenance and commissioning of electronic power systems for global projects. Involving troubleshooting, documentation, and customer training for equipment use.
Responsibilities
- Global deployment for maintenance and repair of electrotechnical and electronic components, systems and installations, such as power converter equipment including battery systems
- Investigation of complex power converter units at operational sites, test and trial facilities as part of handling customer complaints
- Training and instruction of operating personnel for the respective plants
- Conveying product information to customers
- Supervision and instruction of technically subordinate staff on site
- Carrying out installation inspections of site-installed assemblies
- Commissioning of new equipment and systems at customer sites
- Documentation of performed work and the condition of the device or system, including preparation of customer-specific protocols (SAT, WKP)
- Inspection of customer devices and systems, including preparation of a defect list and a maintenance plan based on the equipment’s/service life
- Preparation of technical documentation describing the diagnostic approach
- Adaptation of test routines and programs
- Development of retrofit concepts and circuit diagrams
- Definition of necessary measurement points, test equipment and protocols for KTA-related seismic and EMC tests
Requirements
- Degree in Electrical Engineering (Dipl.-Ing. (FH) or equivalent)
- Experience in power supply systems and project engineering
- Knowledge of our products is an advantage
- Familiarity with relevant DIN VDE, TAB and UVV regulations is an advantage
- Willingness to travel is required
- Goal-oriented, structured and resilient, especially in communication with customers
- Commitment and a confident demeanour with solid problem-solving skills
- Team player
- Very good written and spoken German and English
Benefits
- 30 vacation days per calendar year plus an additional vacation bonus
- An extra holiday payment to make the Christmas season even merrier
- Rewards and support for strong performance
- Additional days off for family care
- Receive two additional special payments per year
- Benefit from attractive employee offers
- Healthy commute options – participate in our company bike leasing program
- Structured and flexible learning opportunities for your continuous professional and personal development
- Large on-site canteen with a wide selection
- Fruit and water available free of charge at all times
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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