Service Delivery Engineer managing customer projects at Kontron Transportation in Lisbon, Portugal. Ensuring technical responses, coordinating investigations, and overseeing commissioning operations.
About the role
- Technical ambassador at Adobe bridging product engineering and real-world implementation. Designing and co-owning features while collaborating with global industry leaders.
Responsibilities
- Design, implement, and co-own features based on customer requirements
- Develop production-ready code for highly available systems, SaaS applications, and RESTful APIs
- Ensure high standards of quality, including robust testing and observability
- Collaborate effectively with technical leads, product management, and other engineers
- Contribute to root cause analysis during service outages
- Stay ahead of the curve on relevant technologies
- Drive tasks with strong ownership, clarity, and precision
- Participate in technical discussions regarding customer needs
- Mentor other engineers on customer-facing delivery and best practices
Requirements
- 10 + years of software engineering experience with strong skills in Java or Scala and frameworks like Spring Boot
- Expertise in designing and implementing RESTful web services
- Solid understanding and hands-on experience with relational and NoSQL databases
- Demonstrated mastery in building and maintaining large-scale distributed systems and data processing pipelines
- Experience with cloud platforms (AWS, Azure), Microservice Architecture, Databricks, Snowflake, Airflow
- Knowledge of JavaScript/TypeScript (React/Next.js)
- Strong problem-solving skills and ability to model solutions for complex technical challenges
- Excellent verbal and written communication skills
- Experience working effectively in cross-functional teams
- Situational awareness and experience handling technical discussions professionally
- Comfortable with 10%-25% travel to build relationships with customers
Benefits
- This role is eligible for bonus and equity
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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