Active hunter for new business and strategic account manager focused on client retention and growth. Ensures service activation, contract management, and strong client relationships through visits and meetings.
About the role
- Account Manager at adm Indicia overseeing client account management and project execution across various marketing programs. Collaborating with clients and internal teams to ensure delivery and growth.
Responsibilities
- Lead the day-to-day management of client accounts, overseeing project execution across print, point-of-sale (POS), and promotional programs.
- Serve as the primary point of contact for all client-related matters, building and maintaining trusted partnerships.
- Manage the end-to-end sale process for the client - from initial briefs and quoting to proof approvals, production, quality standards, and final delivery of all items.
- Track and analyze program performance, generating regular updates/reports to client and leadership.
Requirements
- 3+ years of experience in client-facing account management role.
- Proven experience managing supplier relationships, including direct vendor communication and issue resolution.
- Strategic and analytical mindset with the ability to assess the big picture and identify opportunities for improvement.
- Strong project or order management skills, with exceptional organization, time management, prioritization, and multitasking abilities.
- Excellent written and verbal communication skills with a confident, client-facing presence.
- Experience managing print, promotional products, and/or POS programs - highly preferred.
- Ability to travel to client sites 1-2 times per month or as needed.
Benefits
- Medical, Dental, Vision, 401(k) match, and cell phone reimbursement.
- Generous PTO, volunteer days, professional development opportunities, and employee reward and recognition programs.
- Hybrid - 3 days/week in NYC office
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