Software Systems Engineer working on SD - WAN portfolio for Open Systems. Involved in software and systems improvements, ensuring network performance, availability, and security.
About the role
- Business Systems Analyst in Acuity's Leadership Program gaining hands-on experience in business processes and application functionality. Collaborating with teams to enhance user experience and promote business outcomes.
Responsibilities
- Support the collection and documentation of business and functional requirements for enhancements and new features.
- Map current workflows, analyze inefficiencies, and identify opportunities for optimization or automation.
- Build summaries, dashboards, and ad-hoc analysis to help product managers and stakeholders make informed decisions.
- Participate in UAT cycles, validate functionality, and ensure changes align with business needs.
- Maintain clear, accurate, and updated documentation for requirements, process flows, and system updates.
- Work with product managers, developers, QA, and business stakeholders to ensure alignment between needs and technical solutions.
Requirements
- A completed Bachelor’s degree in business, Information Systems, Computer Science, or related field is required.
- Strong analytical and problem-solving skills with attention to detail.
- Basic understanding of business applications and software development lifecycle (SDLC).
- Proficiency in Microsoft Office Suite; familiarity with tools like Jira, Confluence, or similar is a plus.
- Excellent communication and interpersonal skills.
- Less than 2 years of related work experience is highly preferred
Benefits
- Health care
- Dental coverage
- Vision plans
- 401K benefits
- Commissions/incentive compensation depending on the role
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