Business Systems Analyst managing EDI customer maps and troubleshooting at Grainger. Collaborating across teams to resolve issues and maintain business operations with a focus on customer needs.
RH
Hybrid Senior Business Systems Analyst – Agile, Scrum, Jira, Project Management
Posted 2 hours ago
About the role
- Senior Business Systems Analyst working on Red Hat's eCommerce and Learning Portals. Collaborating with business stakeholders and managing requirements using Agile/Scrum methodology.
Responsibilities
- Meet regularly with key business stakeholders, assisting them with translating requirements into technical solutions.
- Work with the vendor to manage application enhancements, resolve technical issues, and align priorities with business objectives.
- Configure system settings and options; plans and executes unit, integration, end-to-end, and acceptance testing in conjunction with QA Engineers to meet business requirements.
- Identify gaps and provide technical expertise in business requirements for system functional specifications and scale new and current systems, processes, and procedures in a cost-effective manner.
- Manage several application requirements and various prioritization requests from multiple stakeholders.
- Develop documentation including business requirement docs, statements of work, Jira cards, flow charts, slide decks, and other visuals.
- Review business processes and research new IT advancements to make systems more modern.
- Identify and evaluate AI/automation opportunities within business processes to improve efficiency, accuracy, and user experience.
- Develop a deep understanding of products and vision to help guide technical development.
Requirements
- 5+ years experience working as business systems analyst in full project management lifecycles for software development, implementation, and maintenance projects.
- Demonstrated success in learning new technologies.
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
- Ability to manage multiple application requirements simultaneously.
- Experience defining and maintaining business/technical strategies and roadmaps.
- Excellent verbal and written English communication skills.
- Experience working on agile development teams (Scrum, Kanban).
- Experience using Jira or similar project management tools.
- Relevant certifications, such as PMP or Six Sigma, are a plus.
Benefits
- Health insurance
- Flexible work arrangements
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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