Customer Success Manager enhancing client outcomes through bridge building in facility management software. Supporting public organizations with a focus on relationship management and software training.
About the role
- Clinical Sales Manager driving revenue growth and managing clinical specialists in cardiac rhythm management. Collaborating with key stakeholders to optimize service efficiency and develop the clinical team.
Responsibilities
- Partner and collaborate with key stakeholders within Commercial to achieve region revenue growth goals
- Identify and implement strategies to increase coverage efficiency
- Responsible for the development / coaching of clinical representatives
- Coordinate, develop, and implement strategies to increase service efficiency
- Demonstrate effective change leadership to adapt to an evolving customer base
- Communicate and drive alignment within CRM at both the Area/Regional level
- Oversee the training and development of the clinical team
Requirements
- Bachelor’s degree plus 7-9 years of related work experience or an equivalent combination of education and work experience
- CRM certification
- Strong business acumen and strategic problem-solving skills
- Ability to interact effectively with internal and external customers
- Ability to manage conflict effectively and effect change
- Strong oral and written communication skills
- Strong project management experience
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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