Head of Service Sales leading growth in Services business with focus on Contracted and Connected Services. Seeking a strategic leader with proven experience in commercial services.
About the role
- Assistant Vice President, Travel Sales guiding profitable growth and team development in travel sales operations. Responsible for strategic direction, integrating sales processes, and enhancing customer experiences.
Responsibilities
- The Auto Club Group is seeking an Assistant Vice President, Travel Sales, who will report directly to the Vice President of Travel.
- Responsible for guiding the travel sales organization to achieve strong, profitable growth.
- Setting strategic direction, building and developing high‑performing teams, and driving transformation in travel agency operations.
- Develop and own a clear travel sales strategy aligned with company goals and travel‑industry trends.
- Build multi‑year growth plans for each sales channel.
- Identify new distribution opportunities and partnerships that expand reach and member value.
- Lead a comprehensive transformation of travel sales, focusing on building one integrated team.
- Design effective sales processes and workflows for consistent customer experiences.
- Coach performance using KPI frameworks.
Requirements
- Bachelor’s degree in Business, Marketing, Travel, or related field; equivalent experience considered.
- 8+ years of progressive leadership in travel sales, travel distribution, or closely related fields.
- Proven success leading multi‑channel travel sales teams to deliver revenue and margin growth.
- Demonstrated experience designing and executing sales strategies, processes, and incentive plans.
- Experience using CRM, booking platforms, analytics, and/or AI‑enabled tools to improve sales performance.
- Knowledge of strong skills in change management and transformation, including leading tenured teams through new tools and ways of working.
- Excellent communication, coaching, and collaboration skills, with the ability to influence senior leaders and frontline teams.
Benefits
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership Discounts, perks, rewards and much more
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