Technical support intern assisting clients with issues and managing requirements for CRG Solutions. Focused on systems engineering students, providing support in an ITIL environment.
About the role
- Mulesoft Developer for AAA Western and Central New York involved in application development and integration. Assisting with new application deployments and ensuring effective system utilization with a member-focused approach.
Responsibilities
- Assist with each release cycle to implement and deploy new/updated applications and code
- Work with integrated applications, striving towards coding best practices and data quality
- Contribute to technical documentation and support Salesforce Administrators and other application integration needs
- Provide post-go-live support specific to new applications to ensure smooth transition and effective system utilization
- Develop and maintain API-led connectivity using MuleSoft to enable seamless integration between systems like Salesforce, ERP platforms (e.g., NetSuite), and other enterprise applications
- Ensure all issues are addressed promptly and efficiently to meet or exceed SLAs
Requirements
- Bachelors degree in Information Technology or related field
- 6 years of Salesforce experience
- 3 years of experience as a Salesforce Developer
- Preferred Mulesoft Development experience
Benefits
- Medical, Dental, Life and AD&D Insurance
- Flexible work schedules
- Pre-Tax & Roth 401(k) plan with company match
- Health Spending Accounts with company contribution & Flexible Spending Accounts
- Company Paid Short-term & Long-term disability
- Paid time off
- Tuition reimbursement & company-paid training programs
- FREE AAA membership & travel / product discounts
- Paid Volunteer Time Off
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