Application Support Engineer at evoke monitoring production systems and troubleshooting issues in a hybrid role. Collaborating with Operations and Development teams in a dynamic environment.
Responsibilities
Monitoring of all production systems and sub-systems
Incident management, resolution, and escalation of issues on all environments
Troubleshooting and investigating issues on all applications
Maintain the documentation set on all applications and systems
Requirements
Fluent in English
Bachelor's degree or equivalent working experience
Linux shell scripting experience
Experience of Database, Web and Mobile applications
A good knowledge of web technologies, PHP, CSS, JavaScript, HTML & React
A good knowledge of object-orientated programming, Java or Python
SQL Query skills (MySQL)
Experience in an Application Support role preferred (Desirable)
Experience working in a 24*7 production environment (Desirable)
Experience supporting web, mobile web and mobile applications (Desirable)
Experience supporting applications in written in PHP, Python, JavaScript and HTML (Desirable)
Benefits
Competitive salary
Company pension
Discretionary annual bonus depending on your performance and the company's performance
Tax Saver Commuter scheme
Bike to work scheme
Comprehensive health insurance
Income Protection Plan
Life Assurance
e-learning platforms (plenty of resources for your development)
Referral Programme
Flexitime
24-day annual leave that increases with length of service
Birthday Leave (1 extra day off to celebrate your day)
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