Onsite Security Officer – Healthcare

Posted 1 hour ago

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About the role

  • Security Officer ensuring safety and a welcoming environment at Duke Health facilities. Responding to emergencies, monitoring premises, and supporting clinical teams in patient interventions.

Responsibilities

  • Serve as a professional representative of Duke Health, consistently modeling respect, urgency, empathy, and exceptional customer service.
  • Communicate clearly and professionally using two-way radios, computers, email, and verbal interactions with departments, partner agencies, patients, and visitors.
  • Patrol and monitor premises—on foot or by vehicle—to deter crime, identify safety risks, and ensure a safe environment.
  • Respond promptly to alarms, traffic control needs, medical emergencies, motorist assistance requests, suspicious activity, and other calls for service.
  • De-escalate tense or emotional situations by remaining calm, empathetic, and in control.
  • Support clinical teams by responding to patient intervention calls and, when necessary, safely restraining individuals in accordance with CPI, Vistelar, and departmental training.
  • Maintain a weapons-free environment through screening, monitoring, controlled access, and detection technologies.
  • Conduct property searches as needed to prevent contraband from entering the facility.
  • Support compliance with University and Hospital policies, including smoking, access control, and safety guidelines.
  • Perform basic vehicle maintenance tasks and report safety hazards or operational concerns.

Requirements

  • Must have High School Diploma or GED
  • Must possess and maintain a valid North Carolina Driver's License
  • Pass or achieve an acceptable score on all pre-employment screening
  • Pass an extensive background investigation
  • One year of experience preferably in a security related field

Benefits

  • Comprehensive and competitive medical and dental care programs
  • Generous retirement benefits
  • Wide array of family-friendly and cultural programs to eligible team members

Job title

Security Officer – Healthcare

Job type

Experience level

Junior

Salary

$21,420 - $28,940 per year

Degree requirement

High School Diploma

Location requirements

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